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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 15 Dec 2011 (Thursday) 06:59
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70-200 F/2.8 MK II - Extended Warranty - SageMax??

 
Roxie2401
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Dec 15, 2011 06:59 |  #1

Just purchased the Canon EF 70-200 f/2.8 MK II and was offered the extended warranty plan (SageMax).

I usually don't get extended warranty plans, and there was absolutely no pressure (never is) from the sales person - he did say, "It is a $2500 lens."

Like most of us, I tend to baby my equipment a lot but on the other hand, I have seen one of these lenses get dropped, another someone bumped a tripod and down it went. If I understand correctly, the manufacture warranty covers "materials and manufacturing defects" but not accidental breakage (my biggest concern).

So, any opinions? Any one use the SageMax offered by B&H?

If I got a correct explanation, the damaged lens would be sent to the nearest Canon Service Center (by B&H/SageMax) for repair - in the worst case, if not repairable, a full refund of the original purchase price. It all sounds good - but, what have I missed?




  
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lawdog2k
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Dec 15, 2011 07:12 |  #2

I've always bought the one from best buy on high end items because I can deal with someone face to face. Online retailers, luckily, I've never had to use the warranty, even though I have bought them. So, I have no personal experience with actually getting them to cover something. I buy them, though. I figure what's another hundred on a 2000 item, just in case...

But, here's a thread about Mack insurance....didn't go too well. Link. The OP in the linked thread had and is still having one helluva time resolving a warranty issue.


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mrmarklin
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Dec 15, 2011 07:37 |  #3

I used Sagemax when I had an issue with my 600mm lens. Good service with no questions asked.


Canon EOS 5D also Mk III, 24-70L, 85 IIL, 24-105L, 70-200 f/2.8 IS L, 180 Macro L, 100 f/2.8L IS Macro, 100-400 L IS, 8-15 L Fisheye f/4, 16-35 L, 50 L , TS-E 24 L, 600 L, Extender 1.4X & 2X II, Speedlite 580EX x 2, MT-24EX Macro Twin Lite, ST-E2, Angle Finder C, RS-80N3 Remote Switch, Focusing Screen EE-D, BG-E4, Manfrotto 458B Neotec tripodw/Acratech 1155 GP Ballhead.:cool:

  
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stillen
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Dec 15, 2011 08:24 as a reply to  @ mrmarklin's post |  #4

I also recently bought the same lens and warranty .... B&H was very helpful and didn't push the warranty plan on me...

She said, its a pricey lens and i should consider the sagemax....

I had gotten a pricematch from adorama for $1962, from B&Hs $2069... so the way i looked at it, i had already saved 100.00 so the sagemax wasn't that much more of an investment.

This is where it gets interesting. i asked a few more questions about the warranty, and at the very last second said I wasn't interested. She then said I could have the warranty for 59.99 for the 3 years . So thats when i jumped on it. the waranty seems much like the other insurance the big box stores sell, i was able to get a salesperson to drop the price of the warranty with just asking if i could get them any lower...

mike....

my lens still sits in the box, i havent even taken it out yet..... i hope i like it


Mike...
7d- 18-135 / 70-200L IS II / 580EX

  
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bobbyz
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Dec 15, 2011 09:07 |  #5

Do a favor and get camera/lens insuarance so in case you drop the lens, loose it, gets stolen, whatever, it is convered. For non profesional use, for $2500 lens, insurance is like $15-$20 per yr through state farm and it covers everything.


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bps
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Dec 15, 2011 09:51 |  #6

bobbyz wrote in post #13548616 (external link)
Do a favor and get camera/lens insuarance so in case you drop the lens, loose it, gets stolen, whatever, it is convered. For non profesional use, for $2500 lens, insurance is like $15-$20 per yr through state farm and it covers everything.

Agreed. I insure all of my camera gear and it's the best way to go. No matter what happens...under any circumstance...whether it's tomorrow or in 6 years...I'm covered.

Bryan


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wfarrell4
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Dec 15, 2011 10:24 |  #7
bannedPermanent ban

Should have just bought it on American Express.


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Gomboman
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Dec 15, 2011 12:27 |  #8

bobbyz wrote in post #13548616 (external link)
Do a favor and get camera/lens insuarance so in case you drop the lens, loose it, gets stolen, whatever, it is convered. For non profesional use, for $2500 lens, insurance is like $15-$20 per yr through state farm and it covers everything.

Good advise. Would this type of insurance (Statefarm) offer better coverage than something like the SageMax plan?


1D Mark III | 1D Mark IIN | 5D | 17-40L | 24-70L | 70-200L II | 1.4 TC II| 550EX | And some other stuff
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thallikar
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Dec 15, 2011 12:46 |  #9

Good to know that state farm offers insurance on that. I will call up my agent tomorrow. Thanks for the info.


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bobbyz
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Dec 15, 2011 12:57 |  #10

It is called Personal Article Policy.


5dmk3, 35L, 85L II, 300mm f2.8 IS I, 400mm f5.6
Fuji XT-1, 14mm f2.8, 23mm f1.4, 35mm f1.4, 56mm f1.2, 90mm f2, 50-140mm f2.8

  
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bobbyz
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Dec 15, 2011 12:58 |  #11

Gomboman wrote in post #13549480 (external link)
Good advise. Would this type of insurance (Statefarm) offer better coverage than something like the SageMax plan?

Not sure what SageMax covers but does it cover theft, lost to fire or other things, you accidently falling and braeking the lens, probably not.


5dmk3, 35L, 85L II, 300mm f2.8 IS I, 400mm f5.6
Fuji XT-1, 14mm f2.8, 23mm f1.4, 35mm f1.4, 56mm f1.2, 90mm f2, 50-140mm f2.8

  
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henryp
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Dec 16, 2011 08:40 |  #12

bobbyz makes a good point. Extending the manufacturer's warranty deadline without adding additional coverage is of questionable value IMO. Sagemax (external link)adds a good deal more in the way of protecting you from all sorts of errors and mistakes including in some cases your own clumsiness. I do not know if anyone's PAF (personal articles floater) or homeowner's insurance covers this sort of mishap and I believe most homeowner's policies have sizable deductibles and coverage may be less if the loss occurs outside the home.

I've also been told (by my insurance folks) that homeowner's policies are much more limited in what they'll cover if you're a professional photographer. I'm not sure how they'd look upon a multi-thousand dollar lens. YMMV


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bobbyz
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Dec 16, 2011 08:58 |  #13

I wouldn't rely on home insurance, get separate policy for camera/lenses. I used ot have state farm. Was like $200 for $20k worth of gear. Worth piece of mind.


5dmk3, 35L, 85L II, 300mm f2.8 IS I, 400mm f5.6
Fuji XT-1, 14mm f2.8, 23mm f1.4, 35mm f1.4, 56mm f1.2, 90mm f2, 50-140mm f2.8

  
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Gomboman
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Dec 16, 2011 10:31 as a reply to  @ bobbyz's post |  #14

Does anyone know if the Mack extended Warranty program is better or worse than Sagemax? I believe Adorama uses Mack.


1D Mark III | 1D Mark IIN | 5D | 17-40L | 24-70L | 70-200L II | 1.4 TC II| 550EX | And some other stuff
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70-200 F/2.8 MK II - Extended Warranty - SageMax??
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