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FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
Thread started 29 Dec 2011 (Thursday) 01:45
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Jessops prints too dark

 
Arte ­ Automobilistica
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Dec 29, 2011 01:45 |  #1

Hi

I have had some prints made at Jessops and they have come out too dark while looking perfect on my monitor which has been calibrated. They say that as they aren't a print lab they can't provide a printer profile.

Is this a common problem?

What can I do?

Thanks


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Nightstalker
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Dec 29, 2011 02:14 |  #2

What brightness setting did you calibrate your screen to and which system did you use to do the calibration?


  
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Bob_A
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Dec 29, 2011 02:20 |  #3

Lots of print labs print using auto corrections (brightness, contrast, color) which can ruin a lot of hard work trying to get things right in PS.

If your monitor is properly calibrated then see if they will print with all auto-corrections turned off. If they won't, find a different print lab.

Also, maybe post one of the dark images in this thread. Who knows, maybe your monitor isn't calibrated as well as you think and the brightness is turned up too high. Those of us that also use a calibration tool and get prints that properly match can give you some feedback as to what we see.

Most monitors are way too bright out of the box. When it was new I had to reduce the brightness of my Dell 2209WA to 10%, and after a year of pretty steady use I now have it at 15%. Compared to the factory setting it looks really, really dim.


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chauncey
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Dec 29, 2011 09:07 as a reply to  @ Bob_A's post |  #4

Have you contacted their customer service...what do they say?


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tzalman
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Dec 29, 2011 09:29 |  #5

They say that as they aren't a print lab they can't provide a printer profile.

Soft proofing is for color, not luminance.


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Lowner
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Dec 29, 2011 09:48 as a reply to  @ tzalman's post |  #6

If I might suggest you post one up here and see what others make of it?

Surely Jessops will reprocess after you have lightened the files a smidgen?

I have to say thats one reason I much prefer to print my own work. More expensive, theres absolutely no doubt about it, but I'm in full control and can simply reprint if I'm unhappy about anything.


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HankScorpio
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Dec 29, 2011 17:44 |  #7

Jessops are by all accounts, rubbish. But it may not be them. What lighting conditions are you viewing the prints in? Prints always look dark compared to a screen because they aren't backlit. Also, as mentioned by others, what luminance did you calibrate to.

In future, I'd recommend www.pixum.co.uk (external link) Generally dead on to 110cdm2 calibrated, in 24bit sRGB when viewed under 3500K SoLux spotlights.


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Ben ­ Daniels
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Dec 30, 2011 09:50 |  #8

Try
http://www.loxleycolou​r.com/default.aspx (external link)

They will correct it if they find that the files are too dark.



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Lowner
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Dec 30, 2011 12:03 |  #9

I can second Bens vote for Loxley, they are a superb company to deal with. Although I always print my own stuff I have friends who use Loxley and have been very happy with the service.


Richard

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kirkt
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Dec 30, 2011 21:08 |  #10

http://www.luminous-landscape.com …_my_prints_too_​dark.shtml (external link)

kirk


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beegeeboy
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Dec 31, 2011 11:52 |  #11

Without doubt Loxley as mentioned above-top, top quality photo lab.mid go so far as to say the best in the UK ( based on independent reviews and talking to other togs).

David


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Rayk
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Dec 31, 2011 15:21 as a reply to  @ beegeeboy's post |  #12

Sorry to say, Jessops - "you pay your money, you take the chance"


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Jessops prints too dark
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