Another dead 7D

EL_PIC wrote in post #13640794
There is great variation between all DSLR shutters
and that "non warranty" durability # is just marketing crap.
Funny how so many belive its based on some factual data.

The shutter number is based on factual data. I'd delve into the realm of MTBF and statistics for you but it would most likely be a waste of time.

The shutter went out on my 20D 9 days out of Warranty. I had an extended plan but think Canon would have fixed it anyway. My 7D is a refurb and the shutter went out after 3 weeks but Canon had it in and out to me in 7 days turn around time. I have since ( almost a year now) put the camera through a good deal of use with no issues. I am content knowing that it has been replaced. Maybe a little more confidence in it than a new one. All camera manufacturers have issues at times!

Happy Shooting!

It can happen with anything, I doubt you'll have any problems with the new one.

If the number of 7Ds I see in sigs on this forum alone is an indication the percentage of failures is still incredibly small.

Titus213 wrote in post #13643138
If the number of 7Ds I see in sigs on this forum alone is an indication the percentage of failures is still incredibly small.

That's good to know. I just traded my well worn 50D on this 7D and am hoping I didn't make a mistake. This thing died the third time I used it and for a $1,700 body, I'm not too impressed. As for the camera store, their only obligation was to return it to Canon to have it repaired and my point was that because I bought their extended warranty, they simply exchanged the broken one for a brand new one, which I thought was great. As for the bruised ego, do you not have friends with Nikons who are constantly snipping at you about how superior their equipment is? Some of my best photo buddies shoot Nikon and exchanging insults is just a part of our routine, even if it's all in good fun. I tell them that Nikon shooters are called Nikonians. Canon shooters are called Photographers.

I just wanted to know if there were many others who had trouble with the 7D. It seems there are not, so all is well. Thanks to those who took the time to provide intelligent answers. Your help is much appreciated.

James P wrote in post #13640603
Does the 7D have a reputation for failed shutters?

Absolutely not ... unfortunately any electronic device can have failures at any given moment.

Unfortunately this thread is fairly meaningless unless most people who had not had a problem posted on it as well.

People are much more likely to post a bad experience than a good one and things turn from lore to pseudo fact from there on. If you look at Pentax Forum, you will find that the general consensus is that if you have a Pentax lens with SDM (their equivalent of USM) it will kill you and many others.

James P wrote in post #13644074
Some of my best photo buddies shoot Nikon and exchanging insults is just a part of our routine, even if it's all in good fun. I tell them that Nikon shooters are called Nikonians. Canon shooters are called Photographers.

I just wanted to know if there were many others who had trouble with the 7D. It seems there are not, so all is well. Thanks to those who took the time to provide intelligent answers. Your help is much appreciated.

Well, I don't know if "Nikonians" would be taken as any kind of insult (in jest). If anything, I'd modify that to "Nikon shooters may be Nikonians, but Canon shooters are Can-adians." (Thus implying you're more patriotic, according to your location, than your Nikon-shooting scumbag buddies. In jest of course.)

Let the photos do the talkin'. Gear's just gear. But if their photos are superior than what you're capturing/producing... well, you're SOL there.

Well, time to return it and use the cash to buy the 5D MII.

Oggy1 wrote in post #13644261
Unfortunately this thread is fairly meaningless unless most people who had not had a problem posted on it as well.

Precisely. People post problems not success stories. Judging from the negligible number of shutter complaints about the 7D I would say it is a non issue. The thread topic - "Another dead 7D" is at best a poor choice of wording and at worst a troll.

For the record my 7D body is approaching 40,000 image captures under all sorts of conditions with zero problems.

Canon has tested the unit to provide (on average) 150,000 shots before it breaks

My 7D has (I estimate) between 15k to 20k shutter actuations on it and the shutter failed three weeks ago towards the end of a day's shooting.One moment it was producing pictures and seconds later up pops ERR 30. I've had it for a bit over two years so it is now well outside warranty.

Today I took it into Canon at Elstree (UK) for repair so it will be interesting to hear what they say. A loose screw, if that's all it is, does not sound like an expensive repair, but I did note a labour estimate of £120 listed on the wall, with parts on top, for a faulty shutter. Since the "mileage" is so low, if not the age, and I have CPS Gold membership, I did ask them to consider throwing in a bit of goodwill on the repair costs. I'll be expecting a call early next week to let me know the prognosis.

Sorry to hear about the shutter blowing out. Hope it won't be too costly and they get your camera clickin' again.

I think I've logged over 60k+ actuations on mine since Nov 2009. A few airshows here and there can really rack up the number. *knock on wood*

Approaching 10k without a hickup.

Among statisticians and reliability engineers, it’s termed "infant mortality". Some of those same statisticians and reliability engineers would have also told you that a repair of the "original" statistically is a better option than an replacement "new" body. The original would have been repaired and likely tested whereas a new body is subject to infant mortality all over again. All units are likely not tested on the assembly line, instead spot checks at the component level are tested, perhaps 5% of the shutters for instance. Then components are assembled and the consumer is anticipated to catch the issues.