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Thread started 21 Dec 2010 (Tuesday) 06:24
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Dr ­ D
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Feb 27, 2012 03:38 |  #3271

Matt Peters wrote in post #13974436 (external link)
Sky lock the details on to there routers so you can't get them from sky and just add them.. You can Google the correct details that might work, I know there is a way of extracting the setting from the Sky box..

We have extracted the settings from the router once upon a time but I've forgotten how. Google should help.
That said, it won't help Mike as he needs the router first in order to hack it.


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Matt ­ Peters
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Feb 27, 2012 03:39 |  #3272

He could put the details on to an old one maybe?


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Feb 27, 2012 03:42 |  #3273

enigma2099 wrote in post #13974425 (external link)
AFAIK, Sky used to tie the router MAC address in with the authentication so this may not be an option. Just something to keep in mind if you do have your username/pwd but can't get it to work.

Matt Peters wrote in post #13974436 (external link)
Sky lock the details on to there routers so you can't get them from sky and just add them.. You can Google the correct details that might work, I know there is a way of extracting the setting from the Sky box..

It appears you are correct chaps - what a ****ty set up! Another good reason not to use Sky ;)

Dr D wrote in post #13974473 (external link)
We have extracted the settings from the router once upon a time but I've forgotten how. Google should help.
That said, it won't help Mike as he needs the router first in order to hack it.

This link has all the stuff you need to know. Looks like a decent forum too if you are a Sky customer...

http://www.skyuser.co.​uk …-asked-questions-faq.html (external link)


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Dr ­ D
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Feb 27, 2012 03:52 |  #3274

Matt Peters wrote in post #13974476 (external link)
He could put the details on to an old one maybe?

Nope, he'll need the new router as the settings etc are hard wired into the new router. Once its arrived, its possible to hack to a new router but until then...

Jonathan wrote in post #13974482 (external link)
This link has all the stuff you need to know. Looks like a decent forum too if you are a Sky customer...

http://www.skyuser.co.​uk …-asked-questions-faq.html (external link)

That would be the link. Haven't been on there for a while but it is a good source of info.


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Feb 27, 2012 03:55 as a reply to  @ Matt Peters's post |  #3275

Jonathan wrote in post #13974392 (external link)
Don't you have an old router you could use?

Yes, but as mentioned, I don't know what to do with it! They were supposed to ring me within 24 hours of my hour long rant down the phone at them...that was on Saturday at about 10.30am...still waiting for the phone call!


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Feb 27, 2012 04:01 |  #3276

Yeah, when I got Sky broadband, I asked them whether I could use my old and trusted modem. They just told me no, I have to use theirs.

Their wireless router has a pretty weak WiFi signal, so I just bought a separate WAP box and linked the two up. Been happy since then.


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Matt ­ Peters
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Feb 27, 2012 04:06 |  #3277

Sky are either fantastic or utter sh**e!! Our router died, I called them at 6pm and a new one arrived the next day!!

Can anyone shed some light on to my problem of getting 1and1 e-mail to work on my iPad.. I have followed there FAQ on the correct procedure and settings which are here: http://faq.1and1.com …_up_email_clien​ts/30.html (external link)

When I click the final step where it should verify the details and be setup I just get this message:

The user name or password for "imap.1and1.com" is incorrect.

Argh.. Help!!


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Feb 27, 2012 04:11 |  #3278

Mike wrote in post #13974525 (external link)
Yes, but as mentioned, I don't know what to do with it! They were supposed to ring me within 24 hours of my hour long rant down the phone at them...that was on Saturday at about 10.30am...still waiting for the phone call!

As DrD mentioned, without the Sky router, you can't extract the username and passowrd and so cannot configure an alternative one.

To be honest, I've had problems with these comedians on almost every occassion I have had to deal with them. I eventually resorted to emailing their Chief Executive - eremy.darroch@bskyb.co​m (external link) - if you are interested ;) You will probably get a response from Kate Dalgliesh but at least you will get a response.


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Feb 27, 2012 04:18 |  #3279

Box Brownie wrote in post #13974141 (external link)
Further to my angst about 500px I transfered this one using the laptop which has IE8

http://500px.com/photo​/5357696 (external link) So if you love it like it please ;)

Jonathan wrote in post #13974215 (external link)
Done!

Thank you :D


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Feb 27, 2012 04:21 |  #3280

Matt Peters wrote in post #13974558 (external link)
Sky are either fantastic or utter sh**e!! Our router died, I called them at 6pm and a new one arrived the next day!!

Can anyone shed some light on to my problem of getting 1and1 e-mail to work on my iPad.. I have followed there FAQ on the correct procedure and settings which are here: http://faq.1and1.com …_up_email_clien​ts/30.html (external link)

When I click the final step where it should verify the details and be setup I just get this message:


Argh.. Help!!

Do you have this setup on a computer somewhere? If so, go check the settings that that is using. Sounds dumb but some ISP/Hosts have different mail credentials to their portal logins. If the username is the same as you used (you wont be able to see the password in plain txt), delete the password and type in the one you were using on the iPad. If this still gets your email, then the iPad has an issue, if it does not, then the password is not correct. Do not do this if the username was different. Fix that first on the iPad.


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Feb 27, 2012 04:46 |  #3281

Matt Peters wrote in post #13974558 (external link)
Sky are either fantastic or utter sh**e!! Our router died, I called them at 6pm and a new one arrived the next day!!

Can anyone shed some light on to my problem of getting 1and1 e-mail to work on my iPad.. I have followed there FAQ on the correct procedure and settings which are here: http://faq.1and1.com …_up_email_clien​ts/30.html (external link)

When I click the final step where it should verify the details and be setup I just get this message:

Argh.. Help!!

What server ports are you using? Also, try using auth.smtp.1and1.co.uk for the outgoing one...

Jonathan wrote in post #13974571 (external link)
As DrD mentioned, without the Sky router, you can't extract the username and passowrd and so cannot configure an alternative one.

To be honest, I've had problems with these comedians on almost every occassion I have had to deal with them. I eventually resorted to emailing their Chief Executive - eremy.darroch@bskyb.co​m (external link) - if you are interested ;) You will probably get a response from Kate Dalgliesh but at least you will get a response.

Cheers for that :)


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Feb 27, 2012 04:49 as a reply to  @ Jonathan's post |  #3282

Morning folks! Just getting caught up on the 500 love, some nice shots out there :)

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Love this one Penel!

Happy belated Matt :)


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Feb 27, 2012 04:58 |  #3283

souporman wrote in post #13974637 (external link)
Morning folks! Just getting caught up on the 500 love, some nice shots out there :)

Love this one Penel!

Happy belated Matt :)

+1 on both counts


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Feb 27, 2012 05:23 |  #3284

Jonathan wrote in post #13974596 (external link)
Do you have this setup on a computer somewhere? If so, go check the settings that that is using. Sounds dumb but some ISP/Hosts have different mail credentials to their portal logins. If the username is the same as you used (you wont be able to see the password in plain txt), delete the password and type in the one you were using on the iPad. If this still gets your email, then the iPad has an issue, if it does not, then the password is not correct. Do not do this if the username was different. Fix that first on the iPad.

Mike wrote in post #13974630 (external link)
What server ports are you using? Also, try using auth.smtp.1and1.co.uk for the outgoing one...

Cheers for that :)

Ok, looking at the server settings on Thunderbird it uses this: imap.1und1.de

I'll change it over once I'm back from picking up the wife and see if that helps at all?! :D

souporman wrote in post #13974637 (external link)
Happy belated Matt :)

courier wrote in post #13974650 (external link)
+1 on both counts

Cheers! :cool:


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Feb 27, 2012 05:33 |  #3285

Matt Peters wrote in post #13974682 (external link)
Ok, looking at the server settings on Thunderbird it uses this: imap.1und1.de

You using a German service??


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