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FORUMS Marketplace & Market Info Market Watch 
Thread started 09 Feb 2012 (Thursday) 17:32
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Adorama: stick to what you do best! :^P

 
HelenOster
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Feb 13, 2012 11:12 |  #31

K6AZ wrote in post #13865710 (external link)
Check the UPS tracking and see if it shows signature required. If not someone in Adorama's shipping department messed up.

Doesn't matter what instructions we give; if an individual UPS guy decides to

http://www.iviewtube.c​om …er-and-package-toss-video (external link)

:(



  
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K6AZ
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Feb 13, 2012 11:19 |  #32

HelenOster wrote in post #13878818 (external link)
Doesn't matter what instructions we give; if an individual UPS guy decides to

http://www.iviewtube.c​om …er-and-package-toss-video (external link)

:(

That's tame compared to what FedEx does.

http://www.youtube.com​/watch?v=_ZN28PNPP7A (external link)


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HelenOster
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Feb 13, 2012 12:09 |  #33

K6AZ wrote in post #13878852 (external link)
That's tame compared to what FedEx does.

http://www.youtube.com​/watch?v=_ZN28PNPP7A (external link)

This is fatal - I could watch these for hours open-mouthed & horrified :shock:.......this customer isn't even going to get to see how busted up his package was...


http://www.youtube.com …3TS8n4ptY&featu​re=related (external link)



  
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Feb 14, 2012 00:41 |  #34

Sounds like your delivery person is going against Adorama's shipping policy. They are the strictest I've ever dealt with. They (shipper) should not be leaving packages on the doorstep without signatures if it's a valuable item. You need to take that up with the shipper or the driver.

Oh, I see Helen already pinged in on this.

kethnguy wrote in post #13858465 (external link)
i dont like how they put their Adorama logo on their boxes.....attracts lots of attention when left on the doorstep to people who know it could be some potentially expensive photography equipment


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HelenOster
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Feb 14, 2012 01:32 |  #35

kethnguy wrote in post #13858465 (external link)
i dont like how they put their Adorama logo on their boxes.....

I passed your comment over to the shipping manager; apparently it isn't currently up for discussion.

It seems most other big retailers eg Amazon, Zappos, Barnes & Noble, B&H - all use cartons and / or tape with the business name on the outside.



  
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mattpugs
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Feb 14, 2012 08:13 |  #36

Methodical wrote in post #13894101 (external link)
Sounds like your delivery person is going against Adorama's shipping policy. They are the strictest I've ever dealt with. They (shipper) should not be leaving packages on the doorstep without signatures if it's a valuable item. You need to take that up with the shipper or the driver.

Oh, I see Helen already pinged in on this.

THIS!!!

I ordered a fairly large canvas print a few months ago from Adorama and oh the hell I went to get this delivered lol. UPS tried the first day and I was at work, left a sticky on my door. I came home, signed the sticky and said to leave it with my landlord...came home the following day with another sticky saying they tried to deliver. I had to pay $5 to change the delivery just so I could get a canvas haha! Was fun coming home on the subway with a box that was almost as tall as I am.


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K6AZ
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Feb 14, 2012 09:42 |  #37

HelenOster wrote in post #13894229 (external link)
I passed your comment over to the shipping manager; apparently it isn't currently up for discussion.

It seems most other big retailers eg Amazon, Zappos, Barnes & Noble, B&H - all use cartons and / or tape with the business name on the outside.

I think it's kind of neat to send used gear I sell in Adorama boxes. Those air cushions work well too. ;)


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HelenOster
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Feb 14, 2012 09:48 |  #38

K6AZ wrote in post #13895613 (external link)
I think it's kind of neat to send used gear I sell in Adorama boxes. Those air cushions work well too. ;)


Glad you like our pillows!

We actually pack above and beyond the industry standard. Most packaging companies that come in and see our operation are taken back by the amount of pillows we use in one carton. They actually drool to try and get the business because it is not the norm!
The industry standard is to put the item in the box to one corner and then fill the void with dunnage whether it be peanuts, pillows, foam, or paper.

We blanket the bottom and the sides of the box and then place the item in the middle and then fold over the pillows and add more to fill the box where needed.
The only thing we don’t add any pillows to are items that ship in the vendor box, and soft goods (t-shirts, backpacks, hats, etc).



  
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K6AZ
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Feb 14, 2012 09:54 |  #39

HelenOster wrote in post #13895643 (external link)
Glad you like our pillows!

We actually pack above and beyond the industry standard. Most packaging companies that come in and see our operation are taken back by the amount of pillows we use in one carton. They actually drool to try and get the business because it is not the norm!
The industry standard is to put the item in the box to one corner and then fill the void with dunnage whether it be peanuts, pillows, foam, or paper.

We blanket the bottom and the sides of the box and then place the item in the middle and then fold over the pillows and add more to fill the box where needed.
The only thing we don’t add any pillows to are items that ship in the vendor box, and soft goods (t-shirts, backpacks, hats, etc).

Adorama and B&H do the best packing in the industry IMO which is why 99% of my new purchases come from one or the other and lately it has been all Adorama because of Mr. Rebates. I have a 32 lb. box showing up here tomorrow from Adorama so I should get a several month supply of those pillows. ;)


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HelenOster
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Feb 14, 2012 09:57 |  #40

K6AZ wrote in post #13895683 (external link)
Adorama and B&H do the best packing in the industry IMO which is why 99% of my new purchases come from one or the other and lately it has been all Adorama because of Mr. Rebates. I have a 32 lb. box showing up here tomorrow from Adorama so I should get a several month supply of those pillows. ;)

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g0bl0k
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Feb 14, 2012 13:39 |  #41

K6AZ wrote in post #13895683 (external link)
Adorama and B&H do the best packing in the industry IMO which is why 99% of my new purchases come from one or the other and lately it has been all Adorama because of Mr. Rebates. I have a 32 lb. box showing up here tomorrow from Adorama so I should get a several month supply of those pillows. ;)

Agree. I chose Adorama because of Mr.Rebate as well. I bought 3 L lenses for the past 2 months and all were packed secure and tight with good amount of bubbles.
All were signature required shipment. ;)


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kethnguy
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Feb 14, 2012 17:22 |  #42

HelenOster wrote in post #13894229 (external link)
I passed your comment over to the shipping manager; apparently it isn't currently up for discussion.

It seems most other big retailers eg Amazon, Zappos, Barnes & Noble, B&H - all use cartons and / or tape with the business name on the outside.

thanks for trying anyways it's just my own personal opinion and I do realize that many large retailers do this as well

and i checked the ups tracking info and i didn't see anywhere that said a signature was required so it wasn't UPS's fault that they didn't have me sign for my lens :(


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Adorama: stick to what you do best! :^P
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