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Thread started 23 Feb 2012 (Thursday) 07:56
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5DII LCD

 
canonguy14
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Feb 23, 2012 07:56 |  #1

I was wrapping up a newborn shoot last night when I noticed a tiny blue dot on the LCD of my 5D2.

The spot is in the same place on every photo when I'm scrolling through them or zooming in on camera.

Is this a dead pixel on the LCD?

If so, it ticks me off because I just picked up the camera brand new from B&H in December.


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gjl711
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Feb 23, 2012 08:01 |  #2

Does it show up on the photo as well? If so, you have a hot pixel. There is a procedure that has worked for many clearing the hot pixel.

Remove the lens and replace with the body cap.
Set the camera in manual cleaning more for maybe 30 seconds or so.
Check to see if the pixel cleared.

If it's not on the images but only when viewed on the back LCD, then you have a stuck on pixel on the LCD. Not sure how to clear those without sending in the body.


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canonguy14
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Feb 23, 2012 21:00 |  #3

Nope, nothing on the photos. I transferred all of the photos off of my CF card and there is nothing.

When I turn the camera off then on, the blue pixel slowly fades brighter.

It's not really bothering me but just irks me since the body is so new.


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Joe ­ Ravenstein
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Feb 23, 2012 21:28 |  #4

I'm confused does it slowly fade or slowly get brighter


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Virto
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Feb 24, 2012 12:47 |  #5

You could try pulling the main and backup batteries and letting the camera sit overnight, but I'd assume it's just a dead pixel on the LCD. All LCDs are manufactured with a certain tolerance for dead or hot pixels. If it's so new and under warranty, send it on in or see if B&H will exchange it.

I admit, it would annoy me too, but it's not really uncommon for an LCD to have at least one visable dead pixel.


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gjl711
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Feb 24, 2012 12:54 |  #6

You don't need to let it sit that long. A few seconds will do the same thing. I know that common web lore is to let it sit for a while, but try it. You can't unplug and plug in the backup battery fast enough for everything not to reset. If you want to give it some time, give it a minute.


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amfoto1
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Feb 24, 2012 13:20 |  #7

I doubt that rebooting the camera will help.... But it's free to try.

Rebooting resets everything in the camera and there are two ways to do it.

1. Turn off the camera and remove all the batteries, both the main and the little memory batt (the silver memory battery is on the LH side of 5DII, under the USB and other miniports, partially hidden by the rubber cover... you need a precision screwdriver to remove the battery).

2. Turn on the camera and let it sit turned on for a minimum of half an hour, but it might take over an hour. This allows remaining charge in the camera to drain off.

3. Turn off the camera, reinstall the batteries.

4. Turn on the camera and check the date/time. You should need to reset it. If not, try again.

Alternative, faster method:

1. Turn off the camera and remove all the batteries, both the main rechargeable and the little memory batt.

2. Turn on the camera and press the shutter release button once. The camera won't fire, but this should immediately drain all remaining power in the camera's circuitry.

3. Turn off the camera, reinstall the batteries.

4. Turn on the camera and check the date/time. You should need to reset it. If not, try again.

But I really doubt rebooting the camera will make any difference. If the camera is new, Canon might replace the LCD under warranty. I don't know what their tolerances are for dead/stuck pixels on the LCD monitor screen... might not be bad enough to fall under warranty repair. It's really just a nuisance, anyway, doesn't effect anything important. Though I can understand why someone would be upset after spending $2000+ on a new camera!


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canonguy14
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Feb 26, 2012 10:36 |  #8

Joe Ravenstein wrote in post #13955601 (external link)
I'm confused does it slowly fade or slowly get brighter

It slowly get brighter and stay this way. When I turn the camera off and then on again, it does the same thing.

amfoto1 wrote in post #13959619 (external link)
I doubt that rebooting the camera will help.... But it's free to try.

Rebooting resets everything in the camera and there are two ways to do it.

1. Turn off the camera and remove all the batteries, both the main and the little memory batt (the silver memory battery is on the LH side of 5DII, under the USB and other miniports, partially hidden by the rubber cover... you need a precision screwdriver to remove the battery).

2. Turn on the camera and let it sit turned on for a minimum of half an hour, but it might take over an hour. This allows remaining charge in the camera to drain off.

3. Turn off the camera, reinstall the batteries.

4. Turn on the camera and check the date/time. You should need to reset it. If not, try again.

Alternative, faster method:

1. Turn off the camera and remove all the batteries, both the main rechargeable and the little memory batt.

2. Turn on the camera and press the shutter release button once. The camera won't fire, but this should immediately drain all remaining power in the camera's circuitry.

3. Turn off the camera, reinstall the batteries.

4. Turn on the camera and check the date/time. You should need to reset it. If not, try again.

But I really doubt rebooting the camera will make any difference. If the camera is new, Canon might replace the LCD under warranty. I don't know what their tolerances are for dead/stuck pixels on the LCD monitor screen... might not be bad enough to fall under warranty repair. It's really just a nuisance, anyway, doesn't effect anything important. Though I can understand why someone would be upset after spending $2000+ on a new camera!

I will try calling Canon on Monday and seeing what they can do. I assume B&H will tell me to call Canon as well since it's been 3+ months since I bought it.


Canon 5D MkII x 2 | Canon 35mm f/1.4L | Sigma 85mm f/1.4 | Canon 100mm f/2.8L Macro | Canon 17-40mm f/4L | 600EX-RT x 2 | 580EXII | AB800
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