Consistent crashing of LR 4 Beta

Lightroom 4 Beta works great on my laptop, where I don't want to use it. On my desktop, it is a complete waste. I have posted on the Adobe forum, but no help there.

After editing any image for a while, especially after going into the details panel, I get the message "There was an error working with the photo," and then that is it for that image. No more editing of that image is possible. By this time, and often before, the image in the editing window appears to be a low-res version. It is clearly lower-res than the original when you zoom to 100%. It is like the original file has been replaced with the JPEG preview. Oddly, at times the image in the second monitor (just a loupe view) remains hi-res.

In any case, I have not been able to find anyone who has any ideas of what is going on, although there is a thread on the Adobe site of someone with the same problem in LR 3.3. That thread yielded no good advice either.

Does anyone here have any ideas what might be going on? I sure don't want to screw with upgrading if a problem that has been around since 3.3 is going to make it into production!

Thanks.

You mentioned a similar complaint from someone with LR3 in the Adobe forum -- has anything come up in the LR4 Beta section there?

If there is any kind of "common" problem, I'd imagine it would get some attention there and the developers would take note. The problem is that there are so many variables and varieties of hardware, systems, and software that could be interfering with things...if the LR developers can't see this happening in their own systems, then, well, fixes may come slowly if ever...

I think if it were me I'd stay involved in the Adobe forum and keep posting updates. And, did you log this into the Bug Report section?

I posted my messages in the LR 4 Beta forum. There was nothing there about this beforehand, but on the side was a list of "Threads like this," that included the message from the person who had this happen in LR 3.3.

Two people responded to my message, one saying that he had exactly the same problem, and that he was giving up, and the other suggesting that since my files were DNGs imported via LR 2 and LR 3, that I should try images imported directly into LR 4. I did that, and it made no difference. Now, those LR 4 imports were also DNGs, so my next step is to import new images as CR2s and see what happens.

I have not been successful in finding the Bug Report section at Adobe. Can you point me towards it? Thanks.

Well, I tried the CR2 files, and they are a bad as anything else. No matter what I seem to do in the Develop module, even just changing a few sliders in the basic panel, when I exit back to the Library module I get the "There was a problem...." message. The only new thing with the CR2 files is that I get the little triangle with the exclamation point in the upper right corner of the thumbnail, telling me that the file is officially dead.

I thought that LR never changed your original files. These files are beyond using.

There's a Feedback link in the main page for a "Feature Request/Bug Report" page:

http://feedback.photos​hop.com/photoshop_fami​ly

Look at the tabs on the top of the page and you will see "Report a Problem" (among other things)!

Thanks. I had found that page and had posted a message about this.

I have reinstalled the program twice, and it just gets more and more strange. I really love the new features on LR 4, and would hate not being able to use it.