I recently covered my tracks using paypal and I thought I would share it in the event that it may help anybody with a similar hesitance to sell items using paypal.
I sold a camera to a buyer here in the POTN classifieds. I'm fairly trustworthy of buyers with good feedback, which the person had. My brother told me about an increasing Paypal scam about false claims of their shipments. It is happening to victims that frequent classified sites like Kijiji and Craigslist.
Though I trusted the buyer, I could not afford ANY potential risk of being burned. I've heard some bad stuff out there that started out what looked like fairly innocent transactions...
Here was my defence strategy:
I took my iphone4s, propped it onto a table and started recording a video.
The video began by me showing my sold DSLR, turning on the LCD to display that it worked. Snapped a picture and made the image on the LCD visible to my recording. Powered it off and described that the memory card, battery and lens were not in the sale and packaged the body-only in the box. The DSLR never left the frame of my recording nor did I stop/pause the recording. I boxed it up, and carried the parcel down the street to the post office (1 minute walk) (I had already had a pre-printed shipping label on the box) so that I could drop it off to the post office worker and walk away. The box never left the sight of the recording and I made sure that the post office sign was also visible as I approached it. (nobody can claim I pulled a "switch-a-roo" with the camera or box)
If there is any chance that I am called out for shipping an empty box or broken camera, I have the video and its indisputable.
I can upload the video and threaten them to cancel their claim of fraudulence or I can show paypal a link to my video in my defence statement. They will investigate and I will win.
Sure it was a bit of work to make the video - a whole 8 minutes - but I have total peace of mind about the sale and I won't hesitate to do this again when big ticket items involve paypal.
Hope this idea might be of use to someone out there. Although I'll understand that not everybody can go from recording from their dinning room table to the post office in such a short stride.