My desktop is a $900 i7 quad with 12 gig of memory.
My monitor is a $900 27 inch hi-res IPS panel.
They just happen to be in the same box and that box has an apple on the front.
When I got it I took it out of the box, plugged in the power, and within 10 minutes I was up and running on the internet. There was no un-ordered software to be deleted, no trial packages, no virus sales pitches, and no issues with transferring data from my PC. What was installed worked as advertised. And as a long time PC user that was more than enough to convince me that my move to an iMac was good for me.
When the new OS X Lion system came out I bought it online, downloaded it, and installed it. No reformatting my HD and no loss of data.
When my HD died it took the folks at the Apple store 2 days (one of those a Sunday) to get it fixed and back to me. It took another few hours to bring all the backup information in from my TimeMachine drive and I was back up to where I left off.
Are they trouble free? Get real, what is today? Expensive? Yup. Worth it? You bet!
I can honestly say that all of my Macs HAVE been trouble free (with the exception of one hard drive that needed replacing) and that had to do with someone else playing with the insides of my macbook and doing something incorrectly.





