Situation:
- customer gets processed pictures (jpegs)
- DPI doesn't really mean anything and is still set to 72 dpi from the camera
- customer gives pictures to graphic artist for making e.g. invitations
- text coming back to me from artist through customer: "these pictures are too low resolution. I can scale them up but then it would look ugly. Can you ask the photographer to provide higher resolution? The stuff he gave you is for the inter net" (not my space)
- I edit the DPI field to 300 or 600 or 666 or most-positive-fixnum or something and send the same picture in the same resolution back
- everyone is happy (except me)
This is kind of annoying because it screws up my chain of knowing what I sent to the customer and because it makes me look bad (does it?). I can't argue with the artist since everything goes through the customer and in any case I don't think they get it.
Is there some standard text that I could send them that explains the issue to an artist only familiar with some tools? I don't use tools that would have a problem with this so I'm not sure what to say.





