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FORUMS Canon Cameras, Lenses & Accessories Small Compact Digitals by Canon 
Thread started 02 Jul 2012 (Monday) 09:45
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STICKY: Canon S100 Lens Error Advisory

 
S100mike
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Jul 02, 2012 09:45 |  #1

Canon has posted a recall for certain models of the S100. Here is the link. Disregard if it has been posted again.

http://www.usa.canon.c​om …il&docId=0901e0​24805ab992 (external link)


Canon PowerShot S100 makes me :-)
http://mikeneufeldphot​ography.blogspot.ca/ (external link)

  
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nitehawk55
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Jul 02, 2012 13:24 |  #2

Mine starts with #32 Mike so I guess it's one of the faulty units .

I see this artical is for the USA and PR , any issue returning in Canada ?

I wonder what the turn around time is ? I'm leaving for a trip to see my new grandson 8th of August in Edmonton and would really like to have it with me . Perhaps I shouldchance it and wait till afterwards to return it . Was purchased at Henry's and has lots of warranty left .




  
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S100mike
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Jul 02, 2012 13:30 |  #3

I wouldn't worry about it. My camera is in the recalled list as well and I Have clicked well over 10 thousand pics. Just shoot with it, enjoy it, share pics and just have fun. I think this notice is for all S100 cameras.


Canon PowerShot S100 makes me :-)
http://mikeneufeldphot​ography.blogspot.ca/ (external link)

  
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idsurfer
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Jul 02, 2012 13:45 |  #4

Sweet, I've got both an S100 and a freakin' 5D mark III with potential problems. Outstanding...:rolleyes:


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S100mike
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Jul 02, 2012 14:07 |  #5

Lol. Don't feel bad. D800/E are having some serious AF issues.


Canon PowerShot S100 makes me :-)
http://mikeneufeldphot​ography.blogspot.ca/ (external link)

  
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idsurfer
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Jul 02, 2012 14:20 |  #6

S100mike wrote in post #14661245 (external link)
Lol. Don't feel bad. D800/E are having some serious AF issues.


I couldn't resist..;), I will shoot the heck out of the S100 and hope for the best and as far as the other camera, ha, we all know it is a non-issue 99.999999999999999% of the time. I would much rather have that as an "issue" than what is going on the with the D800! :D


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EowynCarter
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Jul 02, 2012 14:29 as a reply to  @ idsurfer's post |  #7

My sister and I had some camera with sensor issue.
That one acctually ;)
https://photography-on-the.net/forum/showthre​ad.php?t=238911
She got hers repaired, when mine finally gave up, I though it's wasn't worth fixing and replaced it with a finepix EXR75.

Guess i'll take my EXR75 along when i really need photo just in case. (And according to murphy's law, taking a backup should make sure you don't need it and the S100 won't break.)




  
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chantal7
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Jul 03, 2012 00:16 |  #8

Should one still send it back if the problem never happened & the serial number matches the one stated? Errr... stumped. I've only had it for about 3 months and I've had no problems so far.

My other thought is: I guess I do have a one year warranty, I could wait and see what happens if a problem arises...


“If you don't make mistakes, you aren't really trying” - Coleman Hawking
http://www.flickr.com/​photos/chantal7/ (external link)

  
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wayne.robbins
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Jul 03, 2012 15:10 |  #9

idsurfer wrote in post #14661153 (external link)
Sweet, I've got both an S100 and a freakin' 5D mark III with potential problems. Outstanding...:rolleyes:

If you wanna look at it like that, then you must live in perpetual hell. Something with potential problems- name one thing that does not have potential problems ...

S100mike wrote in post #14661245 (external link)
Lol. Don't feel bad. D800/E are having some serious AF issues.

that does not surprise me at all.
A photographer that I see at this one event every year has been looking to change brands.. Can't- because he hasn't found a competitor that sports a good fast accurate autofocus system- including NIKON.. I always got the idea from him that Nikon's AF is just subpar- but how would I know.


EOS 5D III, EOS 7D,EOS Rebel T4i, Canon 70-200 f/2.8 IS II, Canon 24-105L, Canon 18-135 IS STM, 1.4x TC III, 2.0x TC III, Σ 50mm f/1.4, Σ 17-50 OS, Σ 70-200 OS, Σ 50-500 OS, Σ 1.4x TC, Σ 2.0x TC, 580EXII(3), Canon SX-40, Canon S100
Fond memories: Rebel T1i, Canon 18-55 IS, Canon 55-250 IS, 18-135 IS (Given to a good home)...

  
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Keyan
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Jul 03, 2012 18:58 |  #10

chantal7 wrote in post #14663548 (external link)
Should one still send it back if the problem never happened & the serial number matches the one stated? Errr... stumped. I've only had it for about 3 months and I've had no problems so far.

My other thought is: I guess I do have a one year warranty, I could wait and see what happens if a problem arises...

No, they are saying that IF you have a failure, even after the warranty, that is from this issue they will fix it for free.


Cameras: 7D2, S100
Lenses: 17-55 f/2.8 IS USM, 18-135 STM, 24-70 f/4L IS USM, 50 f/1.4 USM,70-300L IS USM
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chantal7
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Jul 03, 2012 22:26 |  #11

Keyan wrote in post #14667130 (external link)
No, they are saying that IF you have a failure, even after the warranty, that is from this issue they will fix it for free.

Okay. So how long are they fixing them for? I am wondering if there's a time line, or just an ongoing thing.


“If you don't make mistakes, you aren't really trying” - Coleman Hawking
http://www.flickr.com/​photos/chantal7/ (external link)

  
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v35skyline
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Jul 03, 2012 23:48 |  #12

Mine starts with 32 and I've had one lens error a few weeks ago. Been fine ever since.


X100s | X-Pro1 | X-T1 | XF 14 | XF 18 | XF 35 | XF 56 | XF 60 | XF 10-24
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muusers
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Jul 04, 2012 09:05 |  #13

Pfew, i'm off the hook... Mine starts with 44 :P


50D + 17-55 | s100 | flickr (external link)

  
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hfgarris
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Jul 04, 2012 14:33 |  #14

The Canon site does not list it as a "Recall", it is shown as a "Product Advisories" with the indication they will fix it out-of-warranty IF the problem is caused by the indicated "phenomenon"

Nowhere does it say you should send in properly functioning units at this time under a recall.




  
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guitplayer
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Jul 05, 2012 20:53 |  #15

I'm curious, mine starts with 32 so it's in the affected range but haven't yet seen the problem. Mine is also marked "Made in Japan". This sounds like a production problem at a particular assembly plant. What is the "Made In" country of other owners of the affected s100 and have you had the problem?


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50D, T4i, S100, SX20IS

  
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Canon S100 Lens Error Advisory
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