Momentum69 Hatchling 2 posts Joined Jul 2012 More info | Jul 22, 2012 14:49 | #1 I have installed EoE Utility and updates for my canon rebel XTi and I am unable to make my computer see the plugin. It does see the camera but when it load is says error failing to read the plugin.
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PixelMagic Cream of the Crop 5,546 posts Likes: 6 Joined Nov 2007 Location: Racine, WI More info | Jul 22, 2012 14:51 | #2 What version of EOS Utility did you install? I recently read that the newest versions do not support older cameras.
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WaltA Goldmember  More info | Jul 22, 2012 15:50 | #3 I suspect the problem is with the 64-bit OS. I am running Win7 Ultimate 32-bit and it works fine with my 5Dc and XTi Walt
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tzalman Fatal attraction.  13,497 posts Likes: 213 Joined Apr 2005 Location: Gesher Haziv, Israel More info | Jul 22, 2012 16:07 | #4 What do you mean by "plugin"? EOS Utility is a standalone application. Connect the usb cable, turn on the camera and launch EOS Utility from the Start menu. Elie / אלי
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PixelMagic Cream of the Crop 5,546 posts Likes: 6 Joined Nov 2007 Location: Racine, WI More info | Jul 22, 2012 16:08 | #5 None of this is useful without stating which version of EOS Utility is being used. 5. Supported Models EOS Kiss X5 / EOS REBEL T3i / EOS 600D, EOS Kiss X50 / EOS REBEL T3 / EOS 1100D, EOS 60D, EOS Kiss X4 / EOS REBEL T2i / EOS 550D, EOS 7D, EOS-1D Mark IV, EOS Kiss X3 / EOS REBEL T1i / EOS 500D, EOS 5D Mark II, EOS 50D, EOS 40D, EOS Kiss F / EOS REBEL XS / EOS 1000D, EOS Kiss X2 / EOS REBEL XSi / EOS 450D, EOS-1Ds Mark III, EOS-1D Mark III I should also add that the Canon 5D classic is also no longer supported in the newer versions of EOS Utility.
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tzalman Fatal attraction. 13,497 posts Likes: 213 Joined Apr 2005 Location: Gesher Haziv, Israel More info | Jul 22, 2012 16:14 | #6 If all the OP wants is file transferal, the easiest solution is a card reader. Elie / אלי
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crn3371 Cream of the Crop  7,198 posts Likes: 2 Joined Mar 2005 Location: SoCal, USA More info | Jul 22, 2012 16:15 | #7 If all you're trying to do is get the photos from your camera to the PC then just use a card reader. Easier, faster, and way less problematic.
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Jul 23, 2012 08:38 | #8 PixelMagic wrote in post #14752864  What version of EOS Utility did you install? I recently read that the newest versions do not support older cameras. I will buy a card reader for 10$... it will save me the time to figure it out as I wasted enough time on it allready... Thx for the trouble
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WaltA Goldmember More info | Jul 23, 2012 10:51 | #9 PixelMagic wrote in post #14753146 None of this is useful without stating which version of EOS Utility is being used. The Canon Xti, also known as the 400D or Canon Kiss x, is not supported in more recent versions of EOS Utility. This is from the Readme file for EOS Utility 2.10.4 and there have been versions released after this one: http://support-sg.canon-asia.com …nts/SG/EN/0200189602.html I should also add that the Canon 5D classic is also no longer supported in the newer versions of EOS Utility. As I said above, I can use the Canon EOS utility latest version and it works with both my 5Dc and my XTi. Walt
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Jul 23, 2012 14:54 | #10 WaltA wrote in post #14753063 I suspect the problem is with the 64-bit OS. I am running Win7 Ultimate 32-bit and it works fine with my 5Dc and XTi You may need to run a virtual XP session and execute EOS utility in it. i use win7 64 and have no issues with EOS Utility. 5D III | 5Dsr | TS-E 24 f/3.5L II | EF 35 f/1.4L USM | EF 135 f/2L USM | EF 85 f/1.2L II USM | EF 85 f/1.8 USM | Sigma 50mm f/1.4 EX DG HSM | Rokinon 14 f/2.8 | Zeiss Makro-Planar T* 2/100 ZE
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WaltA Goldmember More info | Jul 23, 2012 15:18 | #11 Hmm - do you use it to tether the camera for taking pictures or just to download? It could be the problem was only when tethering the camera. Walt
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Jul 23, 2012 16:29 | #12 WaltA wrote in post #14758223 Hmm - do you use it to tether the camera for taking pictures or just to download? It could be the problem was only when tethering the camera. Plus I think it was only with older Canon models - like the 5Dc and XTi. Edit - See this thread I have only used it to download. 5D III | 5Dsr | TS-E 24 f/3.5L II | EF 35 f/1.4L USM | EF 135 f/2L USM | EF 85 f/1.2L II USM | EF 85 f/1.8 USM | Sigma 50mm f/1.4 EX DG HSM | Rokinon 14 f/2.8 | Zeiss Makro-Planar T* 2/100 ZE
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