Help with white balance on newly "tuned" 50D by Canon

I just sent my 50D and 580EX in for repair as the flash was not firing consistently. They replaced the hot shoe foot on the flash. They also at no cost, despite being out of warranty by several years, fixed the USB port that was inoperable on the camera, and cleaned the sensor and gave the camera an overall cleaning. I got it back today and there seems to be an issue with white balance in that no matter what w/b setting I select the photos are the same. With either the 580EX II or the pop up flash I get blue hue/tint to the photos. I can cycle through all the WB settings to include AWB and each photo is identical. Shooting the same picture without flash the colors are pretty accurate, but again if I cycle through all the WB settings each photo is identical. I've looked though the settings on the camera and can't see anything that would cause this. Everything appears to be correct. Any ideas on what I can try? Thanks in Advance!

Don't know what could cause this in camera, but if you shoot raw, you can adjust the white balance in post processing...Not really a solution, but a workaround.

rrblint wrote in post #14958269
Don't know what could cause this in camera, but if you shoot raw, you can adjust the white balance in post processing...Not really a solution, but a workaround.

yeah I do shoot RAW mostly, and if needed that would work, but definitely would like to know what happened. I hate to have to send it in again and be another 2 weeks without a camera. I am about 3 weeks away from shooting fall LaCrosse as well where I won't use RAW.

I have no idea if this would change anything so I'm just throwing out ideas but did the camera get reset from Canon and changed from raw to jpeg?

Laramie wrote in post #14958277
I have no idea if this would change anything so I'm just throwing out ideas but did the camera get reset from Canon and changed from raw to jpeg?

All settings including CF settings were still in tact. I tried in both RAW and JPEG. Identical results. Just for the heck of it I tried changing the WB from both the WB button on the camera (with no change) and then through the menu settings just in case one or the other was wonky for some reason That didn't do anything different either.

The only thing that i could think of is your WB shift my be shifted towards the blue spectrum. check your WB shift.

Does the 50D have in-camera RAW processing?

rrblint wrote in post #14958285
Does the 50D have in-camera RAW processing?

I believe the 60D was the first.

carpenter wrote in post #14958288
I believe the 60D was the first.

Oh well...I was going to say to try a RAW exposure and then change WB around in camera on that single exposure to see what happens...But I guess not.

If they didn't touch the sensor and image processor, and only replaced the hotshoe and usb port, I'm trying to think of what else could have been changed or affect the WB. That's a head scratcher.

Laramie wrote in post #14958308
If they didn't touch the sensor and image processor, and only replaced the hotshoe and usb port, I'm trying to think of what else could have been changed or affect the WB. That's a head scratcher.

On the 50D paperwork it says they replaced a pcb board and adjusted focus. I will check in tomorrow. Time for bed for now