5D mk3 problem

Ah right. Thanks for pointing that out.

It was silly of me, I got my hair cut and went straight out shooting for my partner's running club event, and managed to lodge a freshly cut hair inside! In trying to blow it out, then managed to touch the focus screen with the rocket blower tip. I never realised just how fragile they were. The tiny touch managed to create a massive dark mark on the focus screen.

Lesson learnt : never go out shooting straight after a hair cut, or at least wash hair before! :P

rafster wrote in post #15271579
I don't see what the difference is here against walking into Jessops and buying it for £2500 odd, bar I saved £450, which went on a grip, batteries and what not.

There was no issue with the item at all, it's 100% UK, UK label, serials were 100%, 0 count, every item in the box pristine, box sealed and propogated by the fact Canon confirmed as soon as I received it was fine and under a valid UK warranty, as I was sceptical even after I opened it and played with it. If that is not enough, when I sent to Elstree they cleaned the sensor and replaced focusing screen with no issues whatsoever, at their cost. They were given the Paypal receipt as proof of purchase. Even from the serial number you can see it's a later model, and not an early model.

Where it came from and how he can sell it for £2,050 vs £2,500 in the high street I have no idea, and frankly I am not concerned as the item by all means of verification is genuine and backed by Canon, but he has been running for five years fine....

I was covered under a buyer favourable PayPal policy, the item is seen as genuine by relevant parties especially Canon and he has sold a lot of high price SLRs with no issues whatsoever....

No that's fine. As I say, you are happy with what you have bought, no need to keep defending your purchase for me, although a lot of what you mention has zero relevance in actually determining genuity.

rafster wrote in post #15271614
It was silly of me, I got my hair cut and went straight out shooting for my partner's running club event, and managed to lodge a freshly cut hair inside! In trying to blow it out, then managed to touch the focus screen with the rocket blower tip. I never realised just how fragile they were. The tiny touch managed to create a massive dark mark on the focus screen.

Lesson learnt : never go out shooting straight after a hair cut, or at least wash hair before! :P

We have the Rule of thirds, and i guess the rule of hair now lol.

djames wrote in post #15271628
No that's fine. As I say, you are happy with what you have bought, no need to keep defending your purchase for me, although a lot of what you mention has zero relevance in actually determining genuity.

By that logic, how can you be 100% sure any item you buy is "genuine"? How can you vouch behind, in some cases, somewhat complex supply chains involving many middle men that something is 2000% "genuine"? How do you know 100% that a body you bought in Jessops was never ever opened down the supply chain, nor opened in store at one point? Even more for lens? That "boxed" lens you bought from a high street, how can you be sure it was never returned, put on display for people to touch or used, given that lens are rarely sealed?

Next time I buy a camera, I'll go to the Canon factory from the moment each individual screw is put together, so I can be 2000% sure of where it came from. I will then take it apart to ensure each screw is a 100% Genuine GB and the same screw as in the factory

rafster wrote in post #15271696
By that logic, how can you be 100% sure any item you buy is "genuine"? How can you vouch behind, in some cases, somewhat complex supply chains involving many middle men that something is 2000% "genuine"? How do you know 100% that a body you bought in Jessops was never ever opened down the supply chain, nor opened in store at one point? Even more for lens? That "boxed" lens you bought from a high street, how can you be sure it was never returned, put on display for people to touch or used, given that lens are rarely sealed?

Next time I buy a camera, I'll go to the Canon factory from the moment each individual screw is put together, so I can be 2000% sure of where it came from. I will then take it apart to ensure each screw is a 100% Genuine GB and the same screw as in the factory

You can't, that's not the point I was making. Buying from a non-authorised seller isn't always going to help for a start, and a product at almost 20% below the standard UK price isn't necessarily going to have come in on the usual supply route.

Canon carrying out the repair and clean under warranty is one thing that surprises me, but it still doesn't confirm the 'type' of product you bought.

There are many large stores in the US that are not authorized dealers per say, but sell the product. Places like Costco sell Nikon and Canon DSLR's but are not "authorized" dealers as they don't service the product, but they sell them by the pallet load.

I agree that buying from an "authorized" dealer vs an un-authorized dealer is not going to make much of a difference to Canon. Its more about buying from someone who has a reputation vs. some fly by night outfit.

flyinlow007 wrote in post #15272756
There are many large stores in the US that are not authorized dealers per say, but sell the product. Places like Costco sell Nikon and Canon DSLR's but are not "authorized" dealers as they don't service the product, but they sell them by the pallet load.

I agree that buying from an "authorized" dealer vs an un-authorized dealer is not going to make much of a difference to Canon. Its more about buying from someone who has a reputation vs. some fly by night outfit.

You've chosen a bad example there, Costco is a Canon authorised dealer for a wide range of DSLRs, the 5DMKIII is included in this.

This came off the document that lists authorized dealers. "The Authorized Dealers listed in this document may not be authorized to sell all products marketed by Canon U.S.A." Many stores may be an authorized Canon dealer, but for what products? Remember Canon sells printers, faxes, etc. as well and many stores get their "authorized" status from there.

What I find funny about that is that they may be listed as an authorized dealer, but they do not offer anywhere close to the services a regular camera dealer offers. Even Canon lists a bunch of services that an authorized dealer provides, but I'm confident I can't get these services at Costco or Walmart or Target for a DSLR, even though they sell them. As I said, I wouldn't worry too much about purchasing a camera from a reputable source, its the fly by night outfits I would not buy from because you have no idea what you're getting.

Canon U.S.A., Inc. Authorized Dealers provide the following benefits to our customers:

Access to purchase genuine Canon: products, supplies and accessories
Authorized Dealer access to specialized Canon administrative support services
Authorized Dealer staff who have access to ongoing product training from Canon
Authorized service and repair facilities
Comprehensive support for Canon product warranties
Access to Canon-offered promotional programs, consumer rebates and special offers

flyinlow007 wrote in post #15273051
This came off the document that lists authorized dealers. "The Authorized Dealers listed in this document may not be authorized to sell all products marketed by Canon U.S.A." Many stores may be an authorized Canon dealer, but for what products? Remember Canon sells printers, faxes, etc. as well and many stores get their "authorized" status from there.

What I find funny about that is that they may be listed as an authorized dealer, but they do not offer anywhere close to the services a regular camera dealer offers. Even Canon lists a bunch of services that an authorized dealer provides, but I'm confident I can't get these services at Costco or Walmart or Target for a DSLR, even though they sell them. As I said, I wouldn't worry too much about purchasing a camera from a reputable source, its the fly by night outfits I would not buy from because you have no idea what you're getting.

Canon U.S.A., Inc. Authorized Dealers provide the following benefits to our customers:

Access to purchase genuine Canon: products, supplies and accessories
Authorized Dealer access to specialized Canon administrative support services
Authorized Dealer staff who have access to ongoing product training from Canon
Authorized service and repair facilities
Comprehensive support for Canon product warranties
Access to Canon-offered promotional programs, consumer rebates and special offers

I hear what you are saying, although they are authorised to sell the DSLRs I am quite sure it is more to do with volume they can shift rather than say the after-sales service they provide.

djames wrote in post #15271765
You can't, that's not the point I was making. Buying from a non-authorised seller isn't always going to help for a start, and a product at almost 20% below the standard UK price isn't necessarily going to have come in on the usual supply route.

Canon carrying out the repair and clean under warranty is one thing that surprises me, but it still doesn't confirm the 'type' of product you bought.

Its a genuine 5d mk iii as opposed to fake
Its fully covered by canon
Its gbp stock
Ie it is no different from buying at an authorized place

What else does it need to be? Does buying a car from a private party make it non genuine because I didnt buy it from a dealer. I woukd need more diligence certainly but its no less of a car.

I think using the word genuine is wrong...something which is genuine is used as opposed to something that is counterfeit.

And by the way Canons warranty is not authorized dealers only. Its as long as the SKU is GB and you can produce a vat receipt of a uk registered company.

rafster wrote in post #15273097
Its a genuine 5d mk iii as opposed to fake
Its fully covered by canon
Its gbp stock
Ie it is no different from buying at an authorized place

What else does it need to be? Does buying a car from a private party make it non genuine because I didnt buy it from a dealer. I woukd need more diligence certainly but its no less of a car.

I think using the word genuine is wrong...something which is genuine is used as opposed to something that is counterfeit.

And by the way Canons warranty is not authorized dealers only. Its as long as the SKU is GB and you can produce a vat receipt of a uk registered company.

Yes when you started using the word genuine it started confusing the issue I think.

I have no doubt it is a genuine 5DMKIII, I do have doubts over whether it is a parallel import or a refurb or a used body you have bought, like I originally stated.

My camera was picked up yesterday, I'll get you updated.
Cheers.

Mine has been picked up today , as Simon I will keep you updated as to the status.

Wolfy!

Good. DR have promised to send out the new one as soon as the other has been picked up, so it should have been sent today?

Here's hoping…..