If we want to send in our lens before the warranty expires for an inspection and clean, does Canon charge us or is it free?
Joined Dec 2009
Location: Bay Area
Joined Jan 2008
Location: Kent, UK
As with any product, I imagine your warranty only covers defects. If there is nothing wrong with the lens, I would expect you to be billed for any cleaning work undertaken.
At the beginning of time there was absolutely nothing. And then it exploded! Terry Pratchett
Reader's Digest Condensed version of War and Peace [POTN Vol 1]
Gallery: 1 photo
Joined Aug 2005
Location: Belmont, CA
Sorarse wrote in post #15230087
As with any product, I imagine your warranty only covers (manufacturing) defects. If there is nothing wrong with the lens, I would expect you to be billed for any cleaning work undertaken.
...the key point behind warranty coverage. You don't expect Toyota to pay for wheel alignment or washing and waxing your car, either (even if the new car service coverage covers oil changes for the first three years!)
You need to give me OK to edit your image and repost! Keep POTN alive and well with member support https://photography-on-the.net/forum/donate.php