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Thread started 17 Nov 2012 (Saturday) 17:18
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New 5D3- strange images after importing the files w/ image capture OSX?

 
OverSpun
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Nov 17, 2012 17:18 |  #1

I used to use image capture w/ my 20D and I never had any issues, but this is strange for me. I was only testing out the 5D3 and after these shots, I couldnt tell if the camera, lens, CF, or anything that could have caused this-

7 images out of ~200 images-

This may or may not be part of the issue-

I am using Adobe RGB (1998)
Large + RAW
I used my 17-40 and my 100-400 for these shots. They were shot between F/9-16 or so. I think that doesn't matter though. Of course, I even tried these files in Photoshop and it found them corrupted. Odd. I'm using a FW800 Delkin CF adaptor.

IMAGE: http://img.photobucket.com/albums/v119/OverSpun/5D3%20Images/th__J6A0109.jpg
IMAGE LINK: http://smg.photobucket​.com …view¤t=_J​6A0109.jpg  (external link)
IMAGE: http://img.photobucket.com/albums/v119/OverSpun/5D3%20Images/th__J6A0099.jpg
IMAGE LINK: http://smg.photobucket​.com …view¤t=_J​6A0099.jpg  (external link)
IMAGE: http://img.photobucket.com/albums/v119/OverSpun/5D3%20Images/th__J6A0094.jpg
IMAGE LINK: http://smg.photobucket​.com …view¤t=_J​6A0094.jpg  (external link)
IMAGE: http://img.photobucket.com/albums/v119/OverSpun/5D3%20Images/th__J6A0089.jpg
IMAGE LINK: http://smg.photobucket​.com …view¤t=_J​6A0089.jpg  (external link)
IMAGE: http://img.photobucket.com/albums/v119/OverSpun/5D3%20Images/th__J6A0084.jpg
IMAGE LINK: http://smg.photobucket​.com …view¤t=_J​6A0084.jpg  (external link)
IMAGE: http://img.photobucket.com/albums/v119/OverSpun/5D3%20Images/th__J6A0079.jpg
IMAGE LINK: http://smg.photobucket​.com …view¤t=_J​6A0079.jpg  (external link)
IMAGE: http://img.photobucket.com/albums/v119/OverSpun/5D3%20Images/th__J6A0074.jpg
IMAGE LINK: http://smg.photobucket​.com …view¤t=_J​6A0074.jpg  (external link)

Besides- I manually dragged the files off the CF into the folder, and they open properly and without any issues like this. It seems that Image Capture doesn't like something that I did (Or my camera is a hipster)? =p

If Image Capture may be the case, how do you prefer importing files from your CF/cards? I'm glad I didn't format/erase the files before I dragged the files off the CF.

Thoughts?

TIA

Gripped 5D3 | 17-40L, 50mm f/1.8II, 85mm f/1.8, 35-105, 100-400L IS
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Redcrown
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Nov 17, 2012 22:00 |  #2

The strange images have the classic signature of corrupted data. Somewhere in the path from camera sensor to CF card to PC to display program, one or more random bits have been dropped.

Many possible causes of this. Bad connector pins in the CF card, camera, or whatever device used to transfer to PC. Bad cables used to xfer to PC. Bad sectors on PC hard drive. Because it happend on only 7 of 200 images is more evidence of data corruption. Because images were OK when re-transfered is more evidence, but also points to bad sectors on PC hard drive as a most likely suspect, but not conclusive. All the other possible causes can act intermittent.

But lenses used, f-stop, colorspace, storage format (raw+jpeg) are not possible causes.

Data corruption can be temperature related. If a PC hard drive is overheating, it may start failing this way. Data written on a "hot" drive may not be readable when the drive is cold.

First thing I'd do is re-transfer all files several times, using the same card reader and cables/connections. See if they ever fail again. Remember, it may not always be the same 7 files.

Many others have suffered this problem. Happened to me when the pins in the CF slot of my camera failed. Cost $100 to fix the camera. Others have reportd solving the problem by simply changing the USB cable used to connect the card reader to computer. Or simply moving it to a different USB port.

Dust can contaminate CF card slots and USB ports. Simply re-setting connection can clear it, so the problem mysteriously disappears.

But if it's hard drive failure, it will get worse. Might be a good idea to monitor PC internal temps and run a diagnostic on the hard drive. There are many free utilities to do both those steps.




  
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OverSpun
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Nov 18, 2012 11:08 |  #3

^ Thank you very much. I honestly think there may be some error using Image Capture in OSX. I just liked Image Capture since it gives some details, f/, etc that I'm importing. I guess I'll have to manually drag files off the CF now.

Given your recommendations- I'll transfer the files at least 5 more times (image capture / manually) and seeing if there are any changes.


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Redcrown
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Nov 18, 2012 14:06 |  #4

I'm not familiar with OSX Image Capture or the FW800 Delkin reader. But a little search led to something interesting.

The Wikipedia entry for OSX Image Transfer says it works "with no need for drivers." Don't know if that's true, but if it is then it's possible that the OSX Image Capture software, by bypassing the Delkin driver, is unable to keep up with the high speed of the Delkin reader. That could lead to "buffer overflows" which means dropped bits or bytes which means corrupted data.

So, you may be right that the OSX Image Capture software is the culprit, when combined with a such a high speed reader. That would be strange. Buffer control problems were common in the dark past of 10 years ago. But I'd expect anything developed in recent history to not suffer that problem.

Your repeated tests should confirm. If you continue to suffer corruption using OSX Image Capture, but have no such corruption under other transfer methods, then the finger points directly at OSX Image Capture.

Might be interesting to transfer using OSX Image Capture, but straight from the camera via a USB 2.0 connection. The USB 2.0 camera connection is pretty slow. If OSX Image Capture keeps up with that connection (no corruptions), that would be a good indication of buffer control problems in the OSX Image Capture + Delkin path.




  
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OverSpun
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Nov 22, 2012 10:55 |  #5

Redcrown wrote in post #15260599 (external link)
I'm not familiar with OSX Image Capture or the FW800 Delkin reader. But a little search led to something interesting.

The Wikipedia entry for OSX Image Transfer says it works "with no need for drivers." Don't know if that's true, but if it is then it's possible that the OSX Image Capture software, by bypassing the Delkin driver, is unable to keep up with the high speed of the Delkin reader. That could lead to "buffer overflows" which means dropped bits or bytes which means corrupted data.

So, you may be right that the OSX Image Capture software is the culprit, when combined with a such a high speed reader. That would be strange. Buffer control problems were common in the dark past of 10 years ago. But I'd expect anything developed in recent history to not suffer that problem.

Your repeated tests should confirm. If you continue to suffer corruption using OSX Image Capture, but have no such corruption under other transfer methods, then the finger points directly at OSX Image Capture.

Might be interesting to transfer using OSX Image Capture, but straight from the camera via a USB 2.0 connection. The USB 2.0 camera connection is pretty slow. If OSX Image Capture keeps up with that connection (no corruptions), that would be a good indication of buffer control problems in the OSX Image Capture + Delkin path.

I think we were on the same page. I finally had time to test out all the options that were corrupting minimal files.

I have done this-

I imported the entire CF Card (Kingston 32GB 133X Elite Pro)- [~200 files including RAW files]

In my first OSX Image Capture import that included 7 corrupted files.
- I have now found that ZERO damaged RAW files in that same import (Which I didn't even test the first time since I generally browse the jpegs first rather looking at doubles until its necessary)

Of course, at this point, The first import VIA dragging files off the CF and there was ZERO corrupted files (RAW and JPEGs).

The tests were-

I imported the entire CF 6x w/ OSX Image Capture and the results-
- The first test that left me with 9 corrupted files but which was strange... It came with the same 7 corrupted files and plus 2 extra corrupted files-

IMAGE: http://img.photobucket.com/albums/v119/OverSpun/5D3%20Images/th__J6A0069.jpg
IMAGE LINK: http://smg.photobucket​.com …view¤t=_J​6A0069.jpg  (external link)
IMAGE: http://img.photobucket.com/albums/v119/OverSpun/5D3%20Images/th__J6A0064.jpg
IMAGE LINK: http://smg.photobucket​.com …view¤t=_J​6A0064.jpg  (external link)

The strange thing is- 4 import runs w/ Image Capture that didn't cause any corrupted files at all or RAW files.

Dragging files off the CF-
- I dragged files off 5x. Not 1 single file is corrupted out of all.

Conclusion-
It seems that only 2/6 imports [OSX Image Capture] had corrupted files out of all.

Dragging files off the CF is working flawlessly and 5/5 imports left with ZERO corrupted files.

I went through all RAW files (luckily I didn't take many shots this time since it was my first time out with the 5D3) and they were all fine.

I am planning on researching through the mac forums to see if anyone else had issues with Image capture since its obviously to be blamed for the corruption.

- I am also unsure if perhaps the CF card could be causing it but its the only CF card that I have. I feel that its not the problem. I would have expected (in my thinking) that the 5D3 would have given me errors while shooting but there weren't any issues, right?
I still feel that the corrupted files were taken w/ higher f/ rather f/4. It may be a coincidence in this case. I would have expected a very large amount of corrupted files. Very strange.

Short story- Dragging files off the CF is the most reliable option so far.

Gripped 5D3 | 17-40L, 50mm f/1.8II, 85mm f/1.8, 35-105, 100-400L IS
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gdykstra
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Nov 22, 2012 23:46 as a reply to  @ OverSpun's post |  #6

The only time I have seen this is when I had a CF card that was bad.


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OverSpun
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Nov 23, 2012 00:05 |  #7

|)\/8 wrote in post #15278345 (external link)
The only time I have seen this is when I had a CF card that was bad.

Is there a way to test a CF card? Its hard to tell since I took ~1500 shots on that same card on my 5D2 before I sold that camera before I picked up my 5D3. Besides- not a single corrupted file that time. I dragged the files off that time since I haven't used OSX Image Capture in a long while until this time.


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New 5D3- strange images after importing the files w/ image capture OSX?
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