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FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
Thread started 08 Dec 2012 (Saturday) 17:15
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HELP: Canon ZoomBrowser Ex.. error message..

 
salsa-king
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Dec 08, 2012 17:15 |  #1

when I put my SC card in the laptop card reader.. the 'Auto Play' box comes up and I use the View/Download Images - (ZoomBrower Ex) to download my pix into the folder I want.

Worked fine in the week.. now, tonight, when I select the pix I want to Download and select the folder I want to put them in.. the click DOWNLOAD, I get a pop-up window appeared with a heading of

"Microsoft Visual C++ Runtime Library".

Within the window it stated: " Runtime Error! Program:C\Program Files (X86)\Canon\Zoom Browser EX MCU\MCU.EXE



Why is this?
How do I fix it?

BTW.. I've been on the canon site to Update the ZoomBrowser... but thats not helped.

BBTW.. I had a windows update run on my Laptop last night.. would that have anything to do with it?


Phil
Eos 7DmkII - Gripped, Tamron 70-200 f:2.8 VC, Tamron 17-50 f:2.8 VC, Canon 50mm f:1.8 MkII, Canon 430exIII RT

  
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tonylong
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Dec 08, 2012 19:34 |  #2

Try rebooting/restarting your computer. Back in the "old days" when I supported a manufacturing operation, we had an "inner saying" that Ctl-Alt-Delete was the all-purpose magic "fix-it" and we never failed to amaze the operators!;)


Tony
Two Canon cameras (5DC, 30D), three Canon lenses (24-105, 100-400, 100mm macro)
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HELP: Canon ZoomBrowser Ex.. error message..
FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
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