tim wrote:
Well i've had a few drinks, I would post what i'd say but Pekka or CDS might tell me off...
I doubt they care about our "influence", and I suspect the warranty they have is serviced in Japan. I bought my 300D and later my 20D from them, 20D had a dirty sensor that I couldn't clean and they replaced it with very little hastle. I'd buy from them again. Having said that when I got my other 20D I bought locally and NZ new.
You are probably right. Although one thing I have learnt that if phone calls fail, then emails are ignored, try a real letter, it will get a response as their is a physical 'evidence' of the complaint, especially if you CC it to the 'governing body' Well it works for corporates, for some reason they can't ignore a letter. Works for banks and Telecom. Then again it may not work for these guys as it didn't work when I had issues with a certain large non-Telecom ISP based in Newton Road, but then they may have never seen a real letter before delivered by a real postie 