Yno wrote in post #15486422
I have read the Yelp comments on K&S, but I take online reviews with a grain of salt. I have been to many high end hotels and restaurants (including Michelin starred) and had wonderful experiences, yet have read totally negative reviews about them. I guess no place is always perfect. But in my experience and that of family members whose opinions I trust, K&S outshines San Jose Camera by a long way.
I found out about K&S from this post and visited the store for the first time this week. They have a great selection of gear and the sales people that I spoke with were very nice, knowledgeable, and helpful. I went in just looking to get a small rocket blower for a trip this weekend, but ended up chatting with the sales guy for over half an hour. Started looking at the Tamron 24-70 VC and the salesperson let me try it out with a camera body in the store, knowing I would not be buying that day. He also said that I should bring my camera in with a memory card next time and try the lens out again so that I can take some shots with my own camera and have a chance to really evaluate the lens. Definitely not pushy.
I plan to give them a lot of my business from now on (assuming their prices are not outrageously higher than online retailers, which from what I saw, they are not), even if it means I have to pay a bit more and tax. There is really no substitute for having a store like this around that lets you see and touch the gear in-person and try them out with knowledgeable sales people to answer questions and chat with. I'd gladly do my small part to help keep their business going.