Help Canon 70-200mm f2.8L Lense

Yesterday, I accidently dropped my precious lense which I use for everything. The UV Filter cracked and broke leaving a scratch on the objective lense of the lense. Question? Is there a service to have this scratch removed, polished out etc.????? Help!

rleche wrote:
The UV Filter cracked and broke leaving a scratch on the objective lense of the lense. Question? Is there a service to have this scratch removed, polished out etc.????? Help!

Sorry to hear of this. First off, try out the lens and see how it performs. Most likely the scratch will have no effect on IQ. But if you want Canon to fix it (there is no scratch removal technique AFAIK), they will require you to send it in; they don't give "quotes" over the phone. They need to physically see it. I don't know how much it costs to fix.

In the future - leave the filter off (don't even bother buying another, in other words) and just use the lens hood for protection. A good lens hood (the one supplied with the camera) will provide physical protection against bumps and bangs as well as against the effects of stray light.

Exactly!

It's spelled lens, the plural is lenses.
I will have to quote this post in the constant debate between filters for protection or not. I have always maintained that a filter stands more chance of damaging a front element in a drop than it will help protect it.
A hood and your lens cap is much better protection. A filter is thin glass with soft metal surrounding it, and any amount of trauma will bend the metal, and that is likely to break the glass. That broken glass has a good chance of scratching the front element, and in your case I am sorry to hear it did.
The good news is that the scratch will not likely show up in your photographs. I had an 80-200 f/2.8L that I picked up used in ugly condition and it had a big gouge in the front element. I mean deep and big, about the size of a fingernail and definitely measurably deep(I would guess at least 1/64"), and that canyon on my front element didn't show up in any photographs.

rleche wrote:
Yesterday, I accidently dropped my precious lense which I use for everything. The UV Filter cracked and broke leaving a scratch on the objective lense of the lense. Question? Is there a service to have this scratch removed, polished out etc.????? Help!

I dropped my 24-70L so I know your pain. I had to send mine in to Canon as the filter ring got bent, the zoom was gritty afterwords and the AF seamed jumpy. Canon said $160 to repair (this was from their initial quote once they recieved the lens.)

It took about 4-days (working days) to get the quote, usually takes up to 7 days, and they say a few weeks for repairs after that. I don't yet have the lens back.

I sent my lens to Canon through a local repair shop in the Chicagoland area. I could have sent it to Canon direct but felt the touch of someone who does this regularly would be nice. My local shop was recommended by a friend that feel on an crushed her 20D and 24-70L.

Care to name names? I'm in the NW burbs and always looking for another decent camera shop to lose money in.

it might be a sign to buy the 70-200 2.8 IS

mbellot wrote:
Care to name names? I'm in the NW burbs and always looking for another decent camera shop to lose money in.

Sure, it's TC Camera Repair in Lisle. If you ever need a repair they appear to be the shop. The repair guru would appear to be a chap named Tony, really nice guy spent a good bit talking to him before having him send off my lens. They can order new gear (some in stock) but I'd say 90% of the business is in repair and older lenses.

They are not a mega-store like Calumet downtown, but then I wanted the kind of service that only a mom and pop shop could offer in this case.