Photocrati setup: filmstrip gallery dimensions

I am using photocrati template and I am having some issues with my filmstrip gallery.

I am getting some sort of cell padding issue, or space between everything. I tihnk what I have narrowed it down to is the size of my images.

What I am trying to get is the large image to be very little space between the thumbnails below. and have the thumbnails be equal space but going no larger the the large image above.

I also have this huge space between header and the body where image is? How do I get my image to butt right up against my header?

What dimensions should I export my images out of in Lightroom? Right now I am using resize to width and height of 968 x 640 pixels no enlarging
What photocrati ration should I setup filmstrip at? 4:3, 3:2, 16:9, etc???

I attatched a screen capture to show all, or you can visit my site @ brianphillipsphotograp​her.com

I appreciate any quick advice you can give. I have worked with photcrati and they helped, just I can't get it the way I want. I hoped people on here have used this and can help.

Hi,

Send an email to support@photocrati.com and our support team should be able to help you out with that.

Include all the info you put here as it will be helpful.

Photocrati support is excellent, email them as Scott suggested. The gap between the header and the body is a problem, they have suggestions to make it smaller but it's not really ideal.

Is the image you uploaded dimensionally large enough? Photocrati won't stretch the image, it will present it at the ppi that you gave it. If that's less than the dimensions of the gallery, you will have surrounding space.