Elle, Kirk, thanks for your replies.
I know there is brightness, contrast, and gain. The monitor is not on right now and will have to boot that machine to see what else is available. Also will check contrast setting.
As to whether card and OS are at defaults, I am not sure. Card probably is. It's an nvidia chipset, and I left all settings alone in the driver. As to OS, don't know. The monitor is on a machine with Win 7 64. I use an old (but excellent) DTP-94 puck with Monaco EZ color to calibrate. I did have to search for a workaround to enable the old software on Win 7. But the first time I calibrated it, it came out perfect.
Also, I still do most of the grunt work on a Win XP machine running CS2. The monitor there is a HP LP2475w (also a 24 inch IPS) that is calibrated perfectly (around lum 92-95). When I pass files from the dell monitor to the HP monitor, they are perfect, never needing bright or contr correction. I do printing (epson 3800) off the HP monitor and they are perfect.
I am concerned about the dell calibration because the XP machine is getting old and I am slowly trying to migrate all work to the CS5/dell machine.
Again, thanks for your time. Any help is appreciated.