A friend bought a 128 Gb memory card off ebay formatted with the exfat format for her camera. When she tried to transfer her photos and videos to her PC by using the built-in reader she received a message that she must format the card first. She received the same message when connecting the camera directly via the usb connection. She's at her wits end. Is there a fix for this? Did she purchase a fake card, which I suspect she may have done.

