Hi, ShawnBC
As you are new to the Pro1 and to the forum, summarizing the previous posts from an ‘older user’ point of view may help.
SonyaL wrote:
Did you do the instructions on the fold out sheet?...
You can't connect the camera until after the restart.
SonyaL hit the point. It is not difficult to install the software, but that little detail is important.
marie wrote:
regards the problem you mention , I think the very best option ( for me anyway and has been always) is to purchase a card reader , connect it to the hub…
SonyaL wrote:
I would love to know if they are much faster?
A card reader is a very good accessory and if it is USB 2.0 compliant is about ten times faster than the camera USB 1.1 port.
I have the Canon ZoomBrowser installed and it reads from the camera or the card reader and neatly organizes pictures. If you are planning to shot in RAW, Raw Image Task installed with Canon ZoomBrowser is a must even if you have other RAW processing software.
Bryan Bedell is right, both Mac and PC computers running WindowsXP have default drivers and handle the basic file transfer without Canon software installed.
lefturn99 wrote:
When trying to attach to the computer, do you have camera in Review mode?
When you connect the Pro1 to the USB port, it doesn’t matter if it is on or off, it automatically switches itself on in PC mode, ready fore file transfer or remote control operations.
Hope this helps.