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Thread started 06 May 2013 (Monday) 13:01
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Adobe goes Subscription only

 
dalto
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May 16, 2013 14:08 |  #1276

pwm2 wrote in post #15938394 (external link)
But PS6 will probably not manage that task - PS6 understands everything introduced until today. How many file format updates will will it not understand two years from now?

Well PS6 definitely won't open the new files because that is a really old version.

But the new PS CC version is already partially incompatible with CS6 because they added new features.




  
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pwm2
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May 16, 2013 14:16 |  #1277

Amamba wrote in post #15937976 (external link)
It's all about cost. If Adobe said that even if you don't renew you'd still be able to use your old work files created when you paid for subscription, I'm sure everyone would be much less upset with moving to the new subscription scheme. So it's all about cost.

Wow. Logic 101 just became Logic 102. The mathematical world will have to spend the next 20 years trying to figure out how you managed to deduce "it's all about cost" from that input. And they'll fail.

I bet lots of people would be willing to pay twice as much or maybe even five times as much for being able to buy a perpetual license agreement that protects the invested value in all the stored photos.

I don't know how much experience you have with corporate decisions, but one very important factor that is involved when investing yourself seriously in a product is the availability of exit paths. Exit paths can be very expensive and still acceptable. But if they aren't felt to be good enough, then the customer walks away.

The core values for a photographer is his image collection. Having them stored using a solution that dies if the installed software can no longer get accept from the Adobe servers means the edit information is placed in a safe without backup solution available if the key breaks.

I still fail to see why this generates such a wave of anger here and on DPReview.

Does it matter to you?

Why?

They did not invalidate your current license.

For some customers they might actually have done that. If one of the Adobe sales persons did tell the customer that he can buy an upgrade from CS6 to CS7, then Adobe did breach an agreement with that customer.

They are being open upfront about future changes and honoring their past obligations.

You sure? Really sure? They weren't so upfront when they spent time discussing CS7 earlier, since they now say there will ever be a CS7.

People have every right to be upset with it - or anything else - but many complains are going way past that.

If people have every right to be upset - why are you so upset that people are upset?

You'd think Adobe was caught dumping radioactive waste in baby formula.

Now you really have to post some good quotations from this thread. I just haven't seen anything that can back up such a statement. They have been called greedy and a number of other things. But no - they haven't been called killers, murderers, child abusers etc. You don't feel a too strong need to be truthful with your statements, do you?


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pwm2
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May 16, 2013 14:17 |  #1278

tlzimmerman wrote in post #15937980 (external link)
Download the install file and burn it to a CD.

Probably totally irrelevant, since I bet you get zero minutes uptime with that new install before it have contacted Adobe - so no difference from having to wait until the network is up and running so the computer can retrieve the installer.


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ThreeGuysPhoto
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May 16, 2013 14:18 |  #1279

gjl711 wrote in post #15938192 (external link)
I thought it was 99 days and only if you pay for a full year.



The FAQ use to say 180 days. Then a blog post from Jeffrey Tranberry said 99 days. Looking at the FAQ they have now changed it to 99.

Which brings up another issue. They can change the rules at any time.... with my perpetual license copy of CS6 they can't take anything away. What if they decide to double the price in a couple of years. Then what will you have if you decide that is too much for your monthly business budget?

gjl711 wrote in post #15938192 (external link)
But to address the cost issue, what if Adobe reduced the price to say $9.99 per month if you signed up for 2 years?

I still wouldn't go for it...because it IS NOT a cost issue for me.. It is an issue with the licensing.


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pwm2
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May 16, 2013 14:21 |  #1280

TeleFragger wrote in post #15937988 (external link)
i knew this was coming.. but no one says you cant just use what you are on now for the next few years then worry about it.

my neighbor has LR2 and I have LR4.4. he checked it out on my laptop and said it doesnt appear to be much different. how true i do not know.

now all companies are going this way. Example is MS.. I just bought Office 2013 pro through work for $10, publisher 2013 for $10 and visio 2013 for $10. Now on older versions of office you are entitled to install it on 1 pc and 1 laptop. Not anymore.. they want you to purchase 2 copies. Better yet they want you go to go to Office 365 (cloud based) and you get 5 copies to do so as you please.

I just bought (not subscribed) to an office license allowing me to install on multiple computers.

What you have to realize is that M$ have lots of optional routes. You can subscribe. You can buy. You can buy an OEM license that gets bound to a single computer. You can get full licenses that can be reinstalled as you upgrade. You can buy a "family" license where you can install on a number of machines. That "family" license isn't much more expensive.


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pwm2
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May 16, 2013 14:23 |  #1281

ThreeGuysPhoto wrote in post #15938062 (external link)
You can go 180 days without phoning home. So, I don't really see that being much of an issue. I'm sure Adobe would work something out if you are embedded in a war zone or something.

Maybe 180 days - just that Adobe themselves have spent time also claiming 90 days. So Adobe themselves seems to not really know.

If paying monthly then it is just 30 days.


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May 16, 2013 14:27 |  #1282

pwm2 wrote in post #15938458 (external link)
Maybe 180 days - just that Adobe themselves have spent time also claiming 90 days. So Adobe themselves seems to not really know.

If paying monthly then it is just 30 days.

True. A month to month plan would be a pain for someone who goes without connectivity for long periods of time.


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pwm2
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May 16, 2013 14:44 |  #1283

Luckless wrote in post #15938067 (external link)
And you aren't too interested in reading what I actually write, insist on taking things out of context, and blatantly ignore what I actually say.

I will continue to ignore statements that you don't seem interested in either bind with some quotes or links. Or try to actually motivate in a convincing way. Too many of your statements are written in a way that they would feel more correct if started with "I believe" or "In my view".

My interest is in one of two things: Either Adobe remaining in its financially strong position going forward, despite growing research data showing more and more people skipping upgrades and putting Future profits in question, or world economies switching to a highly organized planned economy in an advanced communist state with rigorous oversight and transparency where resources are shared to their best effect.

So - let's see your research. Or have you spent time looking at the most interesting research information for this debate - the Adobe financial reports?

Next thing: You haven't managed to convince that this change improves Adobes ability to stay ahead. Extra money for R&D is very important for a company that needs to capture market shares. Extra money for R&D doesn't have a high priority for a market leader who are extremely dominant. When too dominant, then you have no market shares to capture. So then the driving force is to develop new functionality to convince people to upgrade - but that isn't needed when you have any customers to convince. With a forced subscription, the customers has to subscribe even if you don't put out new updates.

Can you please one more time try to describe exactly why a subscription-only model for a company with a huge percent of the market shares should give you more new features in the software, compared to if Adobe also had perpetual licenses? And this time try to show that you have considered my above comments when you try to convince us how CC will now see lots of new money for developing new functionality.

Guess which is more likely to happen?

I have already guessed. My guess looks different than yours. Only time will tell.

Except offering people the option to Either subscribe, or opt out of the process while still using the software IS minimizing their profit potential with the new system.

You have many responses where you say "minimizing their profit". But not once have you tried debate 101 - trying to motivate why you feel that a business model they have had for 20+ years represents "minimizing their profit". Are you claiming the previous Adobe management to have been totally incompetent all these years? How else do you see it as "minimizing their profit"?

As I've said before, customers can be divided into 3 key groups: People who won't subscribe at all, people who will subscribe but would rather outright buy a given version to use longer (thereby most likely spending less in the long term), and those who have no qualms about buying in. (4th major group that has no plans to pay anything at all, but they're not customers and don't actually matter in this discussion.)

Yes, you have said that before. But you still haven't said anything about the implications if 10 or 20% of the customers becomes free targets for the competition. And how it affects the Adobe bottom line if a competitor suddenly doubles their sales values and decides that they want even more market shares and uses their new income to actually fight for the market shares? That is obviously good for us, but is it good for Adobe? Because the line you are driving is that this is the best path for Adobe.

Next thing: You argue the best path for Adobe. But is the best path for Adobe the best path for you? You prefer a path that is good for Adobe, or a path that is good for you? You mix and match your arguments so I don't really know who you want to win.

The whole goal, from a business perspective, is to lock users in and ensure cash flow.

Of course the whole goal is to lock in users. There is 100% total agreement there. The debate is if that is a goal we customers should think is good or not. You seem to think it is good, and that customers who see issues with it are stupid for not considering Adobe. Adobe have no feelings. You don't need to protect Adobe from us.

By giving that middle group an option to Not be locked in to the scheme, Adobe would be cutting heavily into their potential profits.

Let me fix that for you:

By giving that middle group an option to Not be locked in to the scheme, I believe that Adobe would be cutting heavily into their potential profits.

You can only believe. You can't know. Still you present it as a fact - something you know to be true. It isn't true if too many customers leaves. And you don't know how large percent of the current sales volume that is represented by customers who will jump the ship.

People seem to want to ignore that Adobe is a business, and refuse to understand Why adobe would make a choice like this. Which I find scary given that we are discussing this in a business related forum. If people can't or refuse to wrap their head around these points, then why are they trying to operate a business?

Show were you see people ignoring that Adobe is a business. Link to people claiming that they don't want Adobe to make a profit. Link to people claiming that we don't like there to be money to the share holders after Adobe have had ample money to pay for R&D of new functionality.

We very much understands why Adobe would like to make this choice. But that doesn't mean we should stay silent. And it doesn't mean that it was the best business decision by Adobe.

Please stop explaining how people don't understand, when you so regularly post comments that show that you have failed to understand the comments you react too. Because the alternative is that you do understand the comments, but decides to instead lie and pretend and intentionally misrepresent.


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May 16, 2013 14:45 |  #1284

ThreeGuysPhoto wrote in post #15938466 (external link)
True. A month to month plan would be a pain for someone who goes without connectivity for long periods of time.

No, I don't think the 30 days is just for a month-to-month plan. I think it is also for an annual plan - in case you have selected monthly payment for that annual plan.

They also have an annual plan with a single, yearly, payment.


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pwm2
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May 16, 2013 14:50 |  #1285

CraigPatterson wrote in post #15938162 (external link)
One other company we use (not my call to use them or not) charges an annual fee, and all the data resides on their servers, with no way to get it from them if you terminate your contract. That will be a huge problem if we ever have to get that data back for our clients after we term, which is a distinct legal possibility.

I hope you have good insurance agreements. If that company closes shop, then it doesn't matter if your company are willing to continue to pay or not. With no servers online, that information just isn't there anymore...

Several companies have had to close permanently just because they have relied on such subscriptions and the supplier have closed shop.


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May 16, 2013 14:53 |  #1286

pwm2 wrote in post #15938520 (external link)
No, I don't think the 30 days is just for a month-to-month plan. I think it is also for an annual plan - in case you have selected monthly payment for that annual plan.

They also have an annual plan with a single, yearly, payment.

If you sign up for the monthly plan with annual commitment you can go 99 (use to say 180) days offline.

from the CC FAQ:

Do I need ongoing Internet access to use my Creative Cloud desktop applications?


No. Your Creative Cloud desktop applications (such as Photoshop and Illustrator) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.

You will need to be online when you install and license your software. If you have an annual membership, you'll be asked to connect to the web to validate your software licenses every 30 days. However, you'll be able to use products for 3 months (99 days) even if you're offline.

http://www.adobe.com …ts/creativeclou​d/faq.html (external link)


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tlzimmerman
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May 16, 2013 14:59 |  #1287

Ok I give up....be pissed off if you want to everyone I guess. Enjoy switching to other software because Adobe isn't changing how they are going to do things regardless of everyone's doomsday scenarios.


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May 16, 2013 15:00 |  #1288

ThreeGuysPhoto wrote in post #15938440 (external link)
The FAQ use to say 180 days. Then a blog post from Jeffrey Tranberry said 99 days. Looking at the FAQ they have now changed it to 99.

Which brings up another issue. They can change the rules at any time.... with my perpetual license copy of CS6 they can't take anything away. What if they decide to double the price in a couple of years. Then what will you have if you decide that is too much for your monthly business budget?

I think the inconsistency is because I think the decision to drop perpetual licenses and go all out subscriptions is a rather recent decision and that they right now are winging it a bit. They are fixing the FAQ and other documentation as people complain about holes in their design.

I guess Adobe staff themselves not too long ago thought there would be a CS7 coming out and sold as perpetual license.


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May 16, 2013 15:02 |  #1289

tlzimmerman wrote in post #15938574 (external link)
Ok I give up....be pissed off if you want to everyone I guess. Enjoy switching to other software because Adobe isn't changing how they are going to do things regardless of everyone's doomsday scenarios.

If Adobe do change their alternatives - will you then make a final post in this thread that you were wrong, and that maybe enough upset customers can get a company to reconsider a decision?


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May 16, 2013 15:04 |  #1290

ThreeGuysPhoto wrote in post #15938440 (external link)
Which brings up another issue. They can change the rules at any time.... with my perpetual license copy of CS6 they can't take anything away. What if they decide to double the price in a couple of years. Then what will you have if you decide that is too much for your monthly business budget?

I still wouldn't go for it...because it IS NOT a cost issue for me.. It is an issue with the licensing.

CS6 needs an activation from Adobe to function. What if the rules were changed and Adobe decided to not provide activation for the CS6 product any longer and you needed to do a reinstall?

They did this for the older CS2 products, but they were nice enough to maintain downloads with serial numbers. That could change.

My wife has some software that allows 5 installs (I think). After 5 installs the company charges a fee for activation.


Megapixels and high ISO are a digital photographers heroin. Once you have a little, you just want more and more. It doesn't stop until your bank account is run dry.

  
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