Anybody pushing for a free upgrade to lightroom 5?
Rstanford Member 201 posts Likes: 10 Joined Feb 2009 More info | Jun 10, 2013 00:36 | #16 Anybody pushing for a free upgrade to lightroom 5?
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BamPhoto Goldmember 3,175 posts Likes: 129 Joined Sep 2005 Location: AZ-USA More info | Jun 10, 2013 07:45 | #17 |
Jun 10, 2013 09:00 | #18 Rstanford wrote in post #16015790 Anybody pushing for a free upgrade to lightroom 5? I tried it last night. Got denied. They said if they change anything they'll update the website. flickr photostream
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tkbslc Cream of the Crop 24,604 posts Likes: 44 Joined Nov 2008 Location: Utah, USA More info | Jun 10, 2013 10:30 | #19 $50 + $80 upgrade means you still got a good deal. Taylor
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Jun 10, 2013 10:56 | #20 No doubt. But $50 + $0 is better flickr photostream
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Nightdiver13 Unabashed nerd! 2,272 posts Likes: 38 Joined May 2010 Location: Bigfoot Country More info | Jun 10, 2013 12:17 | #21 powerslave wrote in post #16016597 I tried it last night. Got denied. They said if they change anything they'll update the website. I tried chatting with customer service as well as submitted a upgrade request (with a copy of my invoice). Custserv turned me down, haven't heard back from the case status. Shouldn't mean we should not try. Perhaps if enough of us push for it, something may change. ![]() I tried the customer service route last night as well, and also was denied. Please post back if they accept your official upgrade request. — Neil
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Jun 10, 2013 12:20 | #22 Sure thing. flickr photostream
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Jun 10, 2013 15:41 | #23 cntry wrote in post #16016363 B&H just started taking pre-orders. As did Newegg. Release date, 6/15. http://www.newegg.com …aspx?Item=N82E16832505288 5D4 Gripped | 16-35 f4L IS | 24-70 f2.8L II | 70-200 f2.8L II IS | 85 f1.8 | 600EX-RT | 430EXII | YN-468II | YN-622c | 'Stuff'
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Jun 10, 2013 21:31 | #24 Nightdiver13 wrote in post #16017223 I tried the customer service route last night as well, and also was denied. Please post back if they accept your official upgrade request. This is absurd. Wasn't that the Adobe standard to upgrade you free if within 30 days of purchase. Or that went to dogs when photoshop went to subscription??
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Nightdiver13 Unabashed nerd! 2,272 posts Likes: 38 Joined May 2010 Location: Bigfoot Country More info | Jun 10, 2013 22:02 | #25 rndman wrote in post #16018934 This is absurd. Wasn't that the Adobe standard to upgrade you free if within 30 days of purchase. Or that went to dogs when photoshop went to subscription?? Yep, it has been a program they've offered for a while. I also think it's more than just coincidence that they stopped offering it at the same time that Creative Cloud is launched. More ways to alienate their customers. Must be some new corporate plan. — Neil
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Rstanford Member 201 posts Likes: 10 Joined Feb 2009 More info | Jun 10, 2013 22:45 | #26 I bet if we make enough noise they will do it.
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tkbslc Cream of the Crop 24,604 posts Likes: 44 Joined Nov 2008 Location: Utah, USA More info | Jun 10, 2013 22:51 | #27 rndman wrote in post #16018934 This is absurd. Wasn't that the Adobe standard to upgrade you free if within 30 days of purchase. Or that went to dogs when photoshop went to subscription?? It might have gone to the dogs when the old version was being clearanced out at 1/3 price. You guys knew it was cheap because v5 was coming out. Taylor
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Jun 10, 2013 23:08 | #28 tkbslc wrote in post #16019201 It might have gone to the dogs when the old version was being clearanced out at 1/3 price. You guys knew it was cheap because v5 was coming out. It was not Adobe who sold at 1/3rd price. They were still wagging the price of $100+
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Rstanford Member 201 posts Likes: 10 Joined Feb 2009 More info | Jun 10, 2013 23:16 | #29 tkbslc wrote in post #16019201 It might have gone to the dogs when the old version was being clearanced out at 1/3 price. You guys knew it was cheap because v5 was coming out. It was not on clearance, the price has already gone back up to $109
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Jun 11, 2013 10:10 | #30 I submitted the form for a complimentary upgrade. I got an email this morning asking for a purchase invoice (I had submitted my purchase comfirmation originally). I saved my invoice from Newegg's website and resubmitted it, and am awaiting their response. Phillip - phillipwardphotography.com
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