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FORUMS Post Processing, Marketing & Presenting Photos Video and Sound Editing 
Thread started 18 Jul 2013 (Thursday) 12:01
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Church Camera Broken

 
jbdial1515
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Location: Dublin, Ga
     
Jul 18, 2013 12:01 |  #1

Good Afternoon all,

I am looking for some feedback. I have been a member here for quite some time and I know we have some knowledgeable and talented members.

At our church, we film both of our services and have the local television studio air each week for the shut-ins.

We have a Panasonic AG-HMC150P and as of lately we have been having issues with the zoom and focus. We sent the camera back to the factory because it was under warranty and they tell us that they will not correct the issue (damage to lens assembly) because they believe it has been dropped. Hoewver, there is no visible damage what so ever that it has been dropped and while I cannot guarantee it, we have a couple very responsible adults that use the camera each Sunday. When we asked questioned the Panasonic engineer about it being dropped and no other damage or indication, he said something to the effect maybe it was dropped "lightly." It just almost seems they are trying to get out of the repair.

The replacement bill was approx. 1500 which is almost as much as a new camera.

Suggestions?

Thanks


30D | Canon 70-200 f/4 L | Canon 24-105 f/4 L | Canon 580EX II and 500 DG Super

  
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John ­ Sims
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Jul 20, 2013 10:32 |  #2

If the camera does the job, and everyone who uses it produces acceptable results, I would stick with what you know.

If you swap to a DSLR, as you will know from stills, the body is only a small percentage of the overall package. And video with a DSLR is far from easy so the results are liable to be variable if not poor while all concerned learn the idiosyncrasies of DSLR video.


John Sims
Canon 60D, 30D, 10D, AE1 & some other stuff

  
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Church Camera Broken
FORUMS Post Processing, Marketing & Presenting Photos Video and Sound Editing 
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