I just downloaded DPP 3.13. When I run the installer it just tells me that DPP is already installed. I checked and the version number is still 3.11. I tried it twice, no luck. Running WIN7-64 on an HP System. Any ideas?
YashicaFX2 Goldmember 1,003 posts Likes: 1 Joined Aug 2013 Location: A quiet place in the country. More info | Sep 24, 2013 05:26 | #1  Permanent banI just downloaded DPP 3.13. When I run the installer it just tells me that DPP is already installed. I checked and the version number is still 3.11. I tried it twice, no luck. Running WIN7-64 on an HP System. Any ideas? Dedicated APS-c shooter. Gripped 60D, 60 2.8, 10-22, 15-85, Σ70-200 OS and a big white something or other! Plus a 5D w/28-75.
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yb98 Goldmember  2,625 posts Likes: 36 Joined Feb 2003 Location: Paris More info | Sep 24, 2013 05:45 | #2 is it the same langage ? Best DPP Threads
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tonylong ...winded  More info | Sep 24, 2013 05:47 | #3 YashicaFX2 wrote in post #16320699  I just downloaded DPP 3.13. When I run the installer it just tells me that DPP is already installed. I checked and the version number is still 3.11. I tried it twice, no luck. Running WIN7-64 on an HP System. Any ideas? We on this forum are generally "clueless" when it comes to this kind of thing. We do try to help, but I'd suggest contacting Canon support as well! Tony
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YashicaFX2 THREAD STARTER Goldmember 1,003 posts Likes: 1 Joined Aug 2013 Location: A quiet place in the country. More info | Sep 24, 2013 05:50 | #4 Permanent banI've been using DPP since my XSi. It has always just installed right over the previous version. I don't get it. Canon support may be the best idea. Dedicated APS-c shooter. Gripped 60D, 60 2.8, 10-22, 15-85, Σ70-200 OS and a big white something or other! Plus a 5D w/28-75.
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Lowner "I'm the original idiot"  12,924 posts Likes: 18 Joined Jul 2007 Location: Salisbury, UK. More info | Sep 24, 2013 06:16 | #5 I had no problem updating at all. In fact I don't upload to a computer file as the instructions insist, I just tell it to run and it updates from there. Richard
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YashicaFX2 THREAD STARTER Goldmember 1,003 posts Likes: 1 Joined Aug 2013 Location: A quiet place in the country. More info | Sep 24, 2013 06:23 | #6 Permanent banLowner wrote in post #16320758 I had no problem updating at all. In fact I don't upload to a computer file as the instructions insist, I just tell it to run and it updates from there. That's interesting. HOW? DPP 3.11 does not appear to have UPDATE anywhere in the menu system. Dedicated APS-c shooter. Gripped 60D, 60 2.8, 10-22, 15-85, Σ70-200 OS and a big white something or other! Plus a 5D w/28-75.
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tzalman Fatal attraction.  13,497 posts Likes: 213 Joined Apr 2005 Location: Gesher Haziv, Israel More info | Sep 24, 2013 07:12 | #7 YashicaFX2 wrote in post #16320778 Checked out my 60D on Canon.com. DPP 3.11 is the latest version for the 60D. I got v3.13 from the 70D site. Maybe that is the problem. Could be, but that would be a really surprising change in policy. Every new version of DPP has always been back-compatible to older cameras. Elie / אלי
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YashicaFX2 THREAD STARTER Goldmember 1,003 posts Likes: 1 Joined Aug 2013 Location: A quiet place in the country. More info | Sep 24, 2013 13:06 | #8 Permanent banI tried updating EOS Utility updater, too. That didn't help, either. Waiting on a response from Canon helpdesk. Dedicated APS-c shooter. Gripped 60D, 60 2.8, 10-22, 15-85, Σ70-200 OS and a big white something or other! Plus a 5D w/28-75.
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morph2_7 Goldmember 1,112 posts Joined Sep 2012 Location: Los Angeles More info | Sep 24, 2013 13:19 | #9 YashicaFX2 wrote in post #16320778 EDIT: Checked out my 60D on Canon.com. DPP 3.11 is the latest version for the 60D. I got v3.13 from the 70D site. Maybe that is the problem. How did you get there? I just went to usa.canon.com and it's showing dppw31345.exe
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tzalman Fatal attraction. 13,497 posts Likes: 213 Joined Apr 2005 Location: Gesher Haziv, Israel More info | Sep 24, 2013 16:08 | #10 morph2_7 wrote in post #16321758 How did you get there? I just went to usa.canon.com and it's showing dppw31345.exe for all EOS cameras. That's DPP version 3.13.45. I have not updated to 3.13.45 so I can't be 100% sure there is nothing wrong with version 3.13.45 installer.Did you try uninstalling DPP 3.11 before installing 3.13? note: I just noticed 3.13.45 date stamp is today (09/24/13). Perhaps there was a problem with 3.13 installer and it has just been re-published today. Good point. I looked at my DPP again and it is 3.13.0.1, a different version. Elie / אלי
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YashicaFX2 THREAD STARTER Goldmember 1,003 posts Likes: 1 Joined Aug 2013 Location: A quiet place in the country. More info | Sep 24, 2013 16:22 | #11 Permanent banOk, here is the scoop. This morning I got 3.13.01 from the 70D site. It did not install. This evening I went to the 60D site and got 3.13.45. It installed just fine. I am all properly updated. Dedicated APS-c shooter. Gripped 60D, 60 2.8, 10-22, 15-85, Σ70-200 OS and a big white something or other! Plus a 5D w/28-75.
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tonylong ...winded More info | Sep 24, 2013 16:53 | #12 Well, good! Tony
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