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Thread started 05 Nov 2013 (Tuesday) 12:30
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Scratch or residue?

 
wallace1837
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Nov 05, 2013 12:30 |  #1

Hi,
I recently acquired a 5D online through a reputable brick and mortar shop.

I test shot at f22 (using the 50 1.8 II) to see how dirty the sensor was. I was not expecting crystal clean, but I found more than dust spec. I just want to know if I have to deal with a scratch sensor or a lousy cleaning that left residue. I know the dot are dust that I can probably blow using a rocket blower, but I am more concern with the horizontal linear stripes.

If it is just lousy cleaning, I will have it clean, but if it is scratch I will return it.

Here is the shot in question

IMAGE NOT FOUND
HTTP response: 403 | MIME changed to 'text/html' | Byte size: ZERO | PHOTOBUCKET ERROR IMAGE

Here it is again, but with increase contrast and reduce brightness using GIMP.
IMAGE NOT FOUND
HTTP response: 403 | MIME changed to 'text/html' | Byte size: ZERO | PHOTOBUCKET ERROR IMAGE


If you clock on them you can see the larger version of it.

I can post the raw somewhere if that could be useful, but I don't know where I can do that (e.g. photobucket).

Best regards,

Primes:
Bower 14mm 2.8, Takumar 28.mm 3.5, Bower 35mm 1.4, Takumar 50mm 1.4, Canon 50mm 1.8, mamiya 55mm 1.8, Samyang 85mm 1.4, Meyer-optik 135 2.8, Mamiya 135mm 2.8, Takumar 135mm 3.5, Mamiya 400mm 6.3
Zooms:
Canon 28-105mm 3.5-4.5, Canon 100-300mm 5.6L.

  
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racketman
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Nov 05, 2013 12:33 |  #2

hopefully smearing from a poor cleaning job. Try a sensor pen (external link) on it.


Toby
Canon EOS R7, 100 L macro, MP-E65, RF 100-400
Olympus EM-1 MKII/MKIII, 60 macro, 90 macro, 12-40 PRO

  
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wallace1837
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Nov 05, 2013 12:42 as a reply to  @ racketman's post |  #3

Thanks for the quick reply, I would like to be able to say if it is a scratch before I touch the sensor. If it is scratch and I haven't touch it refund will be easier (I hope), plus I don't know if the pen will arrive before the eligibility return ends.

Thanks for the advise, I will use the pen if I need to.

Best regards,


Primes:
Bower 14mm 2.8, Takumar 28.mm 3.5, Bower 35mm 1.4, Takumar 50mm 1.4, Canon 50mm 1.8, mamiya 55mm 1.8, Samyang 85mm 1.4, Meyer-optik 135 2.8, Mamiya 135mm 2.8, Takumar 135mm 3.5, Mamiya 400mm 6.3
Zooms:
Canon 28-105mm 3.5-4.5, Canon 100-300mm 5.6L.

  
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xarqi
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Nov 05, 2013 15:30 |  #4

I couldn't access the photobucket images - they're offline at the moment it seems.

How about sending the image to the customer service people at the store where you purchased it, saying you are not entirely satisfied, and asking what course of action they recommend?




  
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wallace1837
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Nov 07, 2013 13:24 |  #5

xarqi wrote in post #16427051 (external link)
I couldn't access the photobucket images - they're offline at the moment it seems.

How about sending the image to the customer service people at the store where you purchased it, saying you are not entirely satisfied, and asking what course of action they recommend?

I am in communication with them. I would like to know if I received a scratch sensor or a dirty one. Is there a way to tell without touching the sensor with anything?


Primes:
Bower 14mm 2.8, Takumar 28.mm 3.5, Bower 35mm 1.4, Takumar 50mm 1.4, Canon 50mm 1.8, mamiya 55mm 1.8, Samyang 85mm 1.4, Meyer-optik 135 2.8, Mamiya 135mm 2.8, Takumar 135mm 3.5, Mamiya 400mm 6.3
Zooms:
Canon 28-105mm 3.5-4.5, Canon 100-300mm 5.6L.

  
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Nicholas ­ R.
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Nov 07, 2013 13:37 |  #6

wallace1837 wrote in post #16432516 (external link)
I am in communication with them. I would like to know if I received a scratch sensor or a dirty one. Is there a way to tell without touching the sensor with anything?

wallace,

A sensor magnifier would be a great help in assessing the situation.

The horizontal marks in the image are across the entire sensor, so if they are scratches, the person was cleaning it with steel wool.

I would wager the previous owner used a static brush and subsequently picked up and dragged lubricant which is showing up as those lines. He did make a total mess out of it but I don't see any serious damage just going by the test shot. It will probably take 3 or 4 or more swabings to remove all of the oil.

Nicholas
www.copperhillimages.c​om (external link)




  
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phantelope
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Nov 07, 2013 13:41 |  #7

any strong magnifying glass and a flash light should be enough to take a closer look. You can get 10x magnifying glasses cheaply at hardware stores etc. Go into the sensor cleaning procedure (mirror up) and take a look. You can't really touch the sensor anyway, just the filter in front of it. Sensor cleaning is quick and easy with any of the tools sold, there's so little danger of messing things up that it's certainly worth a try.
I always clean mine myself, never had any issues.


40D, 5D3, a bunch of lenses and other things :cool:

  
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lilkngster
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Nov 07, 2013 13:48 |  #8

Instead of indirectly looking at a photo, why not use a magnifier with a light to look directly at the sensor. Superficial streaks should be distinguishable from actually scratches on the filter/glass cover which is covering the sensor, as there should be edge highlights if there is an actual defect on the smooth surface.

If it were me, I would sensor pen or wet clean and relook. If it is just streaks, they will be gone. If it is really scratches on the filter/glass cover, can they really argue that you did it vs it came that way, especially since you have communication with them re: this issue.


6dII/1dIII|Bronica Sq-Ai/EOS 3/A1

  
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gonzogolf
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Nov 07, 2013 14:10 |  #9

Agreed. Looking at the image won't tell you nearly as much as looking at the sensor with a magnifier.




  
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Scratch or residue?
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