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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 08 Nov 2013 (Friday) 23:39
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Lens Repair

 
TitusvilleSurfer
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Location: Titusville, FL
     
Nov 08, 2013 23:39 |  #1

I went to take the backpack out of the car. It was unzipped. My 70-200, attached to the body, fell onto the ground and hit hard on gravel. At least it landed on the light shield. The zoom ring is locked in the full zoom position. What now?? What is the procedure to send the lens to Canon. Do I send it to California? New York? I've been browsing the boards for about 20 minutes but I'm sure someone has a link to a thread in their favorites. If you would share that I would be appreciative.


50D | G11 | 50mm f/1.4 | 70-200 f/2.8 IS | 580exII

  
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TitusvilleSurfer
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Location: Titusville, FL
     
Nov 08, 2013 23:45 |  #2

Is this the place to be?
https://www.usa.canon.​com …yCode=onlineRep​airLanding (external link)


50D | G11 | 50mm f/1.4 | 70-200 f/2.8 IS | 580exII

  
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DreDaze
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Nov 08, 2013 23:58 |  #3

yup...that's it


Andre or Dre
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Tdragone
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Nov 21, 2013 19:27 |  #4

I have NEVER had a bad experience with Canon Irvine. They've done at least 6 or 8 repairs for me over the years... I dropped a 10-22 while climbing rocks in Arches NP... It fell about 50' and was smashed. Canon "Replaced mid zoom housing" for $65 and it was like a BRAND NEW lens.

If the lenses are okay, it shouldn't be TOO bad.


-Tom Dragonetti
Spyder Holster + 1Dmk IV, 50D, G11
10-22, 16-35 2.8Lii, , 24-70 2.8Lii, 50mm 1.4,
70-200 2.8Lii IS, 100-400L IS
1.4x TC, 580EX ii, ST-E2

  
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Lens Repair
FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
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