EOS 70D Mode Dial problem...

Hi ... I'm Patricio from Argentina.
One week ago I received from the U.S. a Canon EOS 70D.
It worked ok until yesterday.

Since today, when I want to choose different modes with the dial mode, the camera just sets: P or A+ (auto).

- If I select A+ mode (Auto mode) or "Disabling Flash mode" or "Manual mode" .... the camera sets as A+ (Auto mode).

- If I select modes: CA, SCN, C, B, AV, TV, or P ... the camera sets as "P mode".

I have read some similar cases in other models of EOS cameras ... they recommen do a "hard reset" by removing the main battery and clock battery.
I tried to do that, but this model (EOS 70D) seems to have a battery for the date and clock ... but it is internal, It`s a rechargeable battery.

I guess as a new model, there is no more than the actual firmware, that comes from factory ... so I can`t try to update, since there is no other firmware available.

Anyone have any suggestions before taking it for service?

Thanks!

you can see what's wrong with my 70D here: (the mode selected by the dial, it's not the same on the screen)

I just turn on the camera after 24 hours since I removed the battery and memory card.

Nothing happened ... the problem persists. The camera din´t ask me to set the date and time... so I understand, the "internal battery" was not discharged.

I read somewhere once to hold the shutter button down with the main battery out to discharge the internal. Not sure if it works I he newer models.

Also, it almost looks tha the knob is off by 180degrees of what It is supposed to say.....did that knob pop off?

Frodge wrote in post #16677366
I read somewhere once to hold the shutter button down with the main battery out to discharge the internal. Not sure if it works I he newer models.

In a few hours I return to my home and I will try.

Frodge wrote in post #16677366
Also, it almost looks tha the knob is off by 180degrees of what It is supposed to say.....did that knob pop off?

It must be the angle of the picture. The knob was never forced, or slipped or got out ...
The knob rotates perfectly.

Are you remembering to depress the lock button on top of the mode dial in order to change the mode?

rrblint wrote in post #16677437
Are you remembering to depress the lock button on top of the mode dial in order to change the mode?

Yes. Only rotates if I press the button in the center of the knob.
And also the "multi function lock switch" is down... (although this affects the other two dials ... just in case)

To me it looks like some sort of hardware fault, so the camera can't properly sense the position of the mode dial. I think it's time for this one to go back to the supplier.

Perhaps that imposes a logistic problem for you, but I don't think there's anything else to do.

apersson850 wrote in post #16677959
To me it looks like some sort of hardware fault, so the camera can't properly sense the position of the mode dial. I think it's time for this one to go back to the supplier.

Perhaps that imposes a logistic problem for you, but I don't think there's anything else to do.

This is likely the case, but you might check the manual on how to return to the factory settings, and give that a try. Nothing to lose, perhaps much to be gained.