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Thread started 04 Mar 2014 (Tuesday) 00:45
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Lacie rugged failure

 
gnome ­ chompski
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Mar 04, 2014 00:45 |  #1

So much for rugged. I dropped this drive about one foot onto a carpet. Now it makes a beeping sound and isnt recognized by my computer. Not a total loss, as I have a redundant back up....that I havent backed up since 18Jan14. That is my fault.

Can anyone shed any light on how likely total recovery would be? I also am rather pissed this "rugged" drive couldnt handle such a simple fall. Never had a failure like this, and while it could be worse, I want to approach this the best way possible. Idea's?


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the ­ flying ­ moose
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Mar 04, 2014 01:20 |  #2

Rugged or not, I wouldn't trust anything to work after a fall. I've seen someone sitting at a table texting on their iphone, have it slip out of their hand and the screen shattered. I've also seen an iphone fall off the top of a car onto the asphalt without a scratch.

As for recovery, the places that I've looked into have said looking around $2000CAN and there is no guarantees they can recover anything.




  
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joeseph
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Mar 04, 2014 02:21 |  #3

what are the chances that the files you're now missing are more easily recoverable from your memory cards? something like PCinspector or the Sandisk RescuePro might be worth a whirl...


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gnome ­ chompski
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Mar 04, 2014 03:25 |  #4

took it apart, freed the actuator that was stuck and backed up my entire library. Will be looking for a replacement drive in the very near future. Crisis averted. That was a rough few hours..


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the ­ flying ­ moose
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Mar 04, 2014 03:33 |  #5

gnome chompski wrote in post #16733131 (external link)
took it apart, freed the actuator that was stuck and backed up my entire library. Will be looking for a replacement drive in the very near future. Crisis averted. That was a rough few hours..

Thats good. How much space do you need? The price of solid state drives is dropping and you can get a 512GB external SSD for $270US. http://www.amazon.com …ywords=ssd+exte​rnal+drive (external link)




  
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gnome ­ chompski
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Mar 04, 2014 11:02 |  #6

the flying moose wrote in post #16733137 (external link)
Thats good. How much space do you need? The price of solid state drives is dropping and you can get a 512GB external SSD for $270US. http://www.amazon.com …ywords=ssd+exte​rnal+drive (external link)

after a proper cull, I went to roughly 200 gigs. I will look into the SSD. Thanks


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dave63
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Mar 04, 2014 17:17 |  #7

1) gnome, you may have experienced one of those 'one-in-a-million' incidents. Not to cover any corporations' ass, but the weird stuff DOES happen.
(after all, the Death Star was supposed to be the most feared thing in the galaxy... all it took was an enema...)

2) you have the funniest screen name I've seen in a very long time.



  
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gnome ­ chompski
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Mar 05, 2014 14:42 |  #8

dave63 wrote in post #16734650 (external link)
1) gnome, you may have experienced one of those 'one-in-a-million' incidents. Not to cover any corporations' ass, but the weird stuff DOES happen.
(after all, the Death Star was supposed to be the most feared thing in the galaxy... all it took was an enema...)

2) you have the funniest screen name I've seen in a very long time.

well, I might have misunderstood the "rugged" name. While I did drop the HDD from a very short height, it was spinning at the time. After researching this, I realized my expectations were probably not practical. Im not sure anyone should expect an HDD to survive a drop while spinning.


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NU27D
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Mar 05, 2014 15:25 |  #9

the flying moose wrote in post #16733035 (external link)
Rugged or not, I wouldn't trust anything to work after a fall. I've seen someone sitting at a table texting on their iphone, have it slip out of their hand and the screen shattered. I've also seen an iphone fall off the top of a car onto the asphalt without a scratch.

As for recovery, the places that I've looked into have said looking around $2000CAN and there is no guarantees they can recover anything.

Is a 1ft (12") descent onto carpet, presumably with pad considered a "fall"?
If that's "rugged" I wonder how they define "fragile"!:rolleyes:




  
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David ­ Arbogast
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Mar 05, 2014 15:47 |  #10

I had a not-so-rugged Lacie as well. It didn't fail after a drop, but the USB 3 port just fell out. Grr. Last rugged Lacie for me.


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jetcode
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Mar 05, 2014 16:07 |  #11
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Have you ever seen the insides of a hard drive? Because everyone wants maximum data throughput the actual mechanical components are quite light and fairly delicate. If you want rugged go with flash drives. No mechanical parts. If a disk has not parked its heads there is potential for harming the disk. If you need to recover your data it may take a clean-room to open the disk up and retrieve the data. If the disk is damaged the cost of any retrieval may sky rocket. Moral of the story is simple. Don't expose hard drives to blunt force trauma. Ever. Regardless of how the drive is marketed.




  
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dave63
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Mar 05, 2014 16:33 |  #12

^ that



  
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dave63
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Mar 05, 2014 16:35 |  #13

It just now occurs to me, there could be a (highly-unlikely) situation where the drive got knocked loose from its eSata connector on the inside, just enough to not make full connection.
I mean, like I said, it's not likely. But weirder things have happened.



  
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dave63
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Mar 05, 2014 16:44 |  #14

And this is just me - because I'm keen to do these sorts of things in the name of troubleshooting - but, I would open that thing up, pull the drive, and connect it to the computer just to see if the symptom duplicates. Then I'd drop another drive in there, and do the same thing.



  
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the ­ flying ­ moose
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Mar 05, 2014 16:54 |  #15

NU27D wrote in post #16736943 (external link)
Is a 1ft (12") descent onto carpet, presumably with pad considered a "fall"?
If that's "rugged" I wonder how they define "fragile"!:rolleyes:

I used to sell computers and accessories. We had a desktop external HD sitting at our department desk. One day a coworker knocked it over on the desk and it broke. It didn't drop, just tipped over and stopped working. These drives are so finicky that I personally wouldn't trust something like that, "rugged" or not.




  
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Lacie rugged failure
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