So, I am in the market for a new 5D mkiii and have been shopping around for quite a while now looking for that perfect deal. I saw that Best Buy offers price matching on certain web based businesses one of which is Rakuten,com. I see that Rakuten has the camera on sale for 2899.99 and decided that if Best Buy would match as they say they would that I would pull the trigger. I go to the store with all the printed webpages showing the price and they begin to ring up the deal....until a manager needs to sign off on it. He says that the item is actually coming from some other business that is linking to Rakuten and therefore they will not honor the price match. So, I say, show me ANYTHING that is listed on the Rakuten website that is coming from Rakuten.....he proceeds to search for 1/2 hour and can't find a single item that fits the criteria he says needs to be eligible for their price match guarantee. So I say you need to match the price because you list Rakuten as an eligible site and everything on that site is listed in the same manner as the camera I am interested in. He says sorry and walks away.
I leave the store PISSED OFF for wasting my time and head home to call the corporate office to find out why they won't do what they say they will. I get the same lame excuse from the broad I talked to on the phone, after she says that she can help me get the price match. She does the same deal trying to find something that is sold by Rakuten and not some other dealer advertising through their website....no luck for her either! I finish my 2 hour total ordeal with nothing to show for my time spent arguing with the store manager and the witch on the phone......I am done shopping at this store!