joayne wrote in post #16795515
I believe that the cable company's modem is done for..
The tech rerouted my internet through my telephone modem, as all come through the
router..
Things are rolling along just fine for now..but it could be the line, the modem, the box on the pole...who knows!?
Hopefully they will find out what's wrong with your connection and fix it! Over here if something is wrong with your connection, the companies usually assume it's your fault (wrong cables, loose cables, splitters, you name it) and it will take ages for them to come and investigate and -if you're lucky- fix it. 
I had a wireless modem a few years ago that gave me little shocks every time I picked up the phone. The company said it couldn't, but it did. One night I picked up the phone, there was a loud thump, a crackling sound and the phone was kaput. I disconnected the modem and have never gone wireless again for my internet and phone.