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FORUMS Cameras, Lenses & Accessories Canon G-series Digital Cameras 
Thread started 15 Jul 2003 (Tuesday) 19:40
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MAPI

 
Cathy
Hatchling
5 posts
Joined Jul 2003
     
Jul 15, 2003 19:40 |  #1

Can anyone tell me how to correct this problem. In trying to email an image, after I hit Finish I got a message that said. "A message could not be sent via MAPI. Please enable MAPI on your computer." This just started happening and I have no idea what happened or how to fix it. Any help out there? Thanks!!




  
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al606
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83 posts
Joined Jan 2003
Location: Prestbury, UK
     
Jul 17, 2003 14:18 |  #2

Hi Kathy.

Please see this article regarding setting up MAPI for various email packages. Don't worry that it talks about a particular app (footy), the instructions are the same. Hope this helps.

http://www.footy.com.a​u/fts/mapi.htm (external link)


Al

  
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Cathy
THREAD ­ STARTER
Hatchling
5 posts
Joined Jul 2003
     
Jul 17, 2003 19:28 |  #3

al606 wrote:
Hi Kathy.

Please see this article regarding setting up MAPI for various email packages. Don't worry that it talks about a particular app (footy), the instructions are the same. Hope this helps.

http://www.footy.com.a​u/fts/mapi.htm (external link)

Hi, I tried to follow this information, but my tabs were not exactly the same and I did not have success. Any other suggestions? I have outlook express. Thanks, Cathy




  
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IainB
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Location: Auckland, New Zealand,
     
Jul 18, 2003 22:48 |  #4

I know nothing about mapi, but do you have a firewall programme running? The message your pc comes up with seems to refer to all email, not just images. I have had various problems with zonealarm Pro firewall, and often need to restart the pc. I suggest you post the problem in other, more general forums on this site.


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IainB
"Chi non ha moglie non ha padrone."

  
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Cathy
THREAD ­ STARTER
Hatchling
5 posts
Joined Jul 2003
     
Jul 19, 2003 10:35 |  #5

Thanks, I will try post in a more general location. I am only having this problem with Canon zoombrowser program. The rest of my emails are ok. I can send a photo off my computer, but not through the email program in zoombrowser. This is only a recent happening. It has always worked fine up until now!




  
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MESSL
Mostly Lurking
14 posts
Joined Sep 2003
     
Sep 02, 2003 10:59 |  #6

Cathy,

I am having the same problem with the exact same message popping up.

I also tried the suggested help but it didn't work.

I have been sending images straight from zoombrowser for almost three years.

I have called canon, and they said to call our cable provider.

I called our cable provider and they said to call canon.

Did you ever figure out how to fix the MAPI problem?

I am so frustrated over this.




  
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Roumen
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147 posts
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Sep 04, 2003 16:24 |  #7

In case you want to use Microsoft Outlook Express - go to Tools - Options - General - Make Default Mail Handler.

May be you have no Default E-mail program that should be activated after ZoomBrowser finished resizing/compressing of your images?

Also you did not specify your ZoomBrowser version?

Try to use BreezeBrowser (free fully functional version up to 12 images) from www. breezesys.com (menu Tools - Send images). Here again you should make a choice of your e-mail program. May be these simple screens from ZoomBrowser without a choice of e-mail client is the problem?

Greetings,
Roumen




  
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Roumen
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Sep 05, 2003 05:01 |  #8

You could also use Windows File Explorer -> mark the resized images to send (or any other file) -> click right mouse button -> Send to -> Mail Recipient (new e-mail message would be opened in case you have already chosen Default E-mail Program, otherwise a new menu would be displayed in order to choose your e-mail client).
You could resize your images in Adobe Photoshop LE, BreezeBrowser, IrfanView etc.

Greetings,
Roumen




  
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Cathy
THREAD ­ STARTER
Hatchling
5 posts
Joined Jul 2003
     
Oct 21, 2003 20:44 |  #9

Hi, I am using version 2.4 of zoom browser, outlook express 6 and windows 98.


"In case you want to use Microsoft Outlook Express - go to Tools - Options - General - Make Default Mail Handler."

I do not have this option when I go to General.

Any other thing to try?




  
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Cathy
THREAD ­ STARTER
Hatchling
5 posts
Joined Jul 2003
     
Oct 21, 2003 20:47 |  #10

MESSL wrote:
Cathy,

I am having the same problem with the exact same message popping up.

I also tried the suggested help but it didn't work.

I have been sending images straight from zoombrowser for almost three years.

I have called canon, and they said to call our cable provider.

I called our cable provider and they said to call canon.

Did you ever figure out how to fix the MAPI problem?

I am so frustrated over this.


No luck here, how about you!!!!




  
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Roumen
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Oct 24, 2003 16:42 |  #11

Cathy,
I use ZoomBrowser 3.3, Windows 2000 and Outlook Express 6.0 and this option "Make Default Mail Handler" is there.

Send messages option in Canon ZoomBrowser makes the following:
1) resizing the images
2) opening and attaching them to a new e-mail message in the default e-mail program

You could use BreezeBrowser to check if its e-mail messaging function is working (Tools->e-mail messages). So you would know exactly that the problem is in the Canon ZoomBrowser or it is a general Windows 98 problem.

Also you could use batch resizing of your images in BreezeBrowser (Mark the images, Tools->Proof->Resize to your favorite size and Sharpen, choose suitable Quality to reduce the files size) and manually attach resized images to your e-mail message (like pictures or files).

After resizing of your images you could just use Windows File Explorer -> mark the resized images to send (or any other file) -> click right mouse button -> Send to -> Mail Recipient (new e-mail message would be opened in case you have already chosen Default E-mail Program, otherwise a new menu would be displayed in order to choose your e-mail client).

Greetings,
Roumen
www.pbase.com/roumen (external link)




  
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IainB
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Location: Auckland, New Zealand,
     
Oct 24, 2003 20:14 |  #12

This guy deserves a medal! Like so many others, I cannot email images out of Zoombrowser - the 'MAPI' message comes up. I'm giving Breezebrowser a go as suggested.


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IainB
"Chi non ha moglie non ha padrone."

  
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Roumen
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147 posts
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Oct 25, 2003 13:56 |  #13

IainB,

Normal Outlook Express v.4.7 and later should have an option "Tools -> Options -> General -> Make Default Mail Handler" - it is pointed out also in the discussed link
http://www.footy.com.a​u/fts/mapi.htm (external link)

Why it is not here on your computer? You may have a virus on your computer coming via e-mail or you may need to install the latest software updates and patches.

1) You may need to install antivirus software and updates - many viruses would cause a mulfunction of other programs.
A possible antivirus solution for non business users is installation of Mcaffee program VirusScan451.exe from the following link:
ftp://ftp.siu.edu/pub/​win9x/mcafee/VirusScan​451.exe (external link)
The most recent virus definitions files could be downloaded and installed from the SIUC FTP server (every week update - Wednesday):
ftp://ftp.siu.edu/pub/​win9x/mcafee/superdats​/ (external link)
ftp://ftp.siu.edu/pub/​win9x/mcafee/datfiles/ (external link)
2) Installing latest Windows Service Packs and Hotfixes
Microsoft issues security bulletins through its Security Notification Service. A complete tool from Microsoft for checking for the latest patches available and automatic install is Microsoft Network Security Hotfix Checker (HFNetChk). HFNetChk is a command-line tool that enables to check the patch status of Windows NT 4.0, Windows 2000, and Windows XP machines
http://www.microsoft.c​om …31154&area=top&​ordinal=35 (external link)
3) You may need to install the latest Outlook Express updates from Microsoft site.
4) You may need to check your HDD volumes for errors and bad sectors.

Greetings,
Roumen




  
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MESSL
Mostly Lurking
14 posts
Joined Sep 2003
     
Oct 25, 2003 16:45 |  #14

Cathy wrote:
MESSL wrote:
Cathy,

I am having the same problem with the exact same message popping up.

I also tried the suggested help but it didn't work.

I have been sending images straight from zoombrowser for almost three years.

I have called canon, and they said to call our cable provider.

I called our cable provider and they said to call canon.

Did you ever figure out how to fix the MAPI problem?

I am so frustrated over this.


No luck here, how about you!!!!


I've read the suggestions below, and always have such high hopes, but I cannot find an answer to this problem.

I've tried to send images as attachments, but I hate it! I never knew MAPI was so useful until I didn't have it, although I DO have it!

I have it, but I can't enable it even though I have everything required to use it!

It's certainly strange that canon nor gateway nor my ISP nor outlook express nor microsoft have any answers.

I would just BUY a MAPI program but then I think, "I already have one!!!!"

I'm still frustrated; can you tell? LOL




  
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MapiWorks
Hatchling
3 posts
Joined Nov 2003
     
Nov 11, 2003 15:04 |  #15

Hi Cathy,

I used to be MESSL but I had to change my email.

Anyway, last week I got on one of my rampages of why I couldn't use mapi so I did my usual calling of everyone that should know these things but don't.

I finally got a microsoft tech guy on the phone who actually cared! He said that mapi would not work with Windows XP Home, only with Windows XP Pro. I think what I'm going to say will apply with your Windows 98 also.

Then he talked with other guys there, and they decided that if you have MAPI (the fixmapi, I believe) then there was no reason why you shouldn't be able to enable MAPI.

The bottom line is Outlook Express. You have to call them and tell them that you want an email server that can use MAPI, and then it has to be your DEFAULT account.

The microsoft tech switched me over to Outlook Express and told them what to do. They had to call my cable provider and create a new account (POP3 for me, but it may be different for you).

When I open up Outlook Express and click on tools, then accounts, I see POP....... as one account and the "type" is "mail (default)". Then I have two other accounts that are not default.

One thing more, when I send a picture from the zoombrowser it looks like it's going to be an attachment, but it isn't.

There is some adjusting to do afterwards. Save your emails and folders. Also, your "Favorite Folder." You'll have another user name, but it's just a matter of combining the two.

I'll check back here to see if you have any questions.




  
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