Quadra Lithium battery gone.

i had a quadra new lithium battery. went to the beach once or twice for photograph. mainly hook up onto the tripod. dont remember leaving it in the sand for long.
now, the battery is not working (only 4months usage). sent it in for repair and was told that the battery has lots of sand in it and it voids the warranty! and its considered as water damage.
it did not touch the water at all.

now, i have to get a new one. i am puzzled. i thought these units are pretty good as its used for outdoor.

Sad...
Scott

Outdoors, doesn't mean in the water or wet environments.
That is generally considered bad for electrical stuff.
Using a battery pack of any kind at the beach, I'd either have it hanging on the light stand or in a bag of some kind to keep it out of the sand. Same for wet grass.

Most "ocean" beaches have lots of humidity, which in turns leads to what can appear as water damage (i.e. rust or build-up around components) once equipment reaches a normal point of humidity such as being back inside your studio or house. And you can't imagine the amount of sand that can get wind blown into the cracks and crevices of your electroni. All of this evidence leads them to believe that you were very carless with your equipment in and around a wet and humid environment…..