6d issue with Exposure Mode Button

hi there
This (6D canon) camera 4 week old and 10 day after purchased this happen I Don't know how it happened but it happened any idea how to fix it or what to do

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Warranty???

I would say that is a warranty issue. If no warranty can it be glued? Never looked under mine.

1-800-OK-CANON

Is that is cover by Warranty ?

rebeen wrote in post #16935465
Is that is cover by Warranty ?

I don't see any dents or anything similar that would indicate a hard knock so if a valid warranty exists I would say it is covered. Note I said "valid" so if you purchased it used then it may not be covered.

Happened 2x on my 6d .... then I dropped it 3 stories and it popped off again!!!!

They replaced the whole button this time... but not under warranty for me.

are you serious eriet30 from 3 stories , My one didn't drop on me , the problem i need to send it to another state because canon his one branch in all australia for servicing?

You could always super glue it but i hate to even suggest that.

Yes I was on a construction site getting on a ladder and for some reason did not have it strapped to the wrist so as i grabbed the ladder it slipped through hit the third floor deck bounced and then in slow motion fell 3 stories to concrete..... hitting lens 17-40 first. Lens is toast bent the rim bounced the outer lens off (amazing did not shatter or scratch) and small plastic part inside came out. Camera then took the second bounce and slightly bend the metal strap attachment the part you show fell off and the eyecup dislodged. Canon replaced the knob and also replaced the screen back although I did not notice an issue I am CPS gold so they did the repair for 175. I do have to send it back as the new screen has light bleed in the bottom corner but that is under the repair warranty.

If your good with glue might be the fast cheap fix for that top part. but it is a design flaw that it pops off so easy.

that is quiet story man amazing it is a life after all this bounce good lock for next time actually i went to camera repair shop and they glued but the glue come of afere cple day thanks for all input man much appreciated