Just FYI. I have had a miserable time getting this unit exchanged. After countless phone call attempts and several emails. I finally get a response from someone giving me an address to return the unit to and a message stating that I would receive a new unit in the next week. Well, I box it all up, send it to the address (with confirmation number). A week goes by, nothing. I track the package and they tried to deliver it, but awaiting for someone to pick it up. This made me suspicous. So I send a couple more emails (don't bother the using the phone) and FINALLY, I'm told I'll receive a unit the next day. Well, I got a new unit in a soft envelope, nothing else ( no cable, no carrying case, batteries, charger etc). So, now I have sent several more emails , trying to get my accessories back. BTW-I did confirm that they finally picked up the package.
I decided to google earth the address, just as I suspected, a residential address. If you check (google) the available real estate at this address, you'll find other residents for sale. Confirming that is a residential complex.
The address at the Hyperdrive.com site is:
c/o Sanho LLC
615 Arcadia Terrace #104
Sunnyvale CA 94085
I don't know, maybe these guys have good intentions, but what a PITA this has been to replace my unit. I just wanted everyone here to be aware.