We are currently 100% digital download, we shoot seniors, family and boudoir. I have not had anyone complain yet. Now as we start to make our way into weddings that may change, it will however still be our prefered method.
We set each client up with a password protected gallery on our website, they can download everything or just a few thats up to them. It also makes it easy for the family to share the login and password with other family members so they can download the files as well.
I had more issues when I was sending out DVD/CD's with customers not being able to open, or computer did not have a drive ... the list goes on and on. We now have a simple step by step listed on our website.


