. It seems that ignorance and indifference are a quality, not a flaw in today's market place. Even the employees are not interested in learning anything about the products they sell, and not just in photography--almost everything else as well. Unfortunately, I have come to the conclusion "Don't ask the question if you don't know the answer". I agree that businesses want/need to pay as little as possible, but the employees also seem to take pride in their ignorance I like to keep my business domestic, ideally local, but it truly is getting harder.
It doesn't help that These people are hired at a wage with less buying power than the $3.35 minimum wage of 1981. As a company they really aren't out to get the people with the knowledge that we're talking about. I'm sure I would make an excellent salesperson in the camera department but they certainly aren't going to pay me what I earn now.