7D Mark II (another focus thread)

ScPhotoMom wrote in post #17619480
Yes I am happy with this new camera and now that everything is adjusted, i like the images I am getting. I would say that my only complaint about the camera is that it just doesn't handle shots taken under a 1/200th shutter speed like I would like to see, but Ive learned to compensate for it.

You're looking good Crystal. You need a tripod for those slower shutter speeds.

I would be pretty happy with those photos. They look great.

ScPhotoMom wrote in post #17619480
... my only complaint about the camera is that it just doesn't handle shots taken under a 1/200th shutter speed like I would like to see ...

If you are talking about (lack of) sharpness at low shutter speed, I'd say that is mainly a function of the lens, not the body.

I responded when you posted several months ago that Canon had finally acknowledged there was something wrong with your unit. Pictures look great. You can see MFA helped but it is there to fine tune your camera/lens combo, not fix problems. I believe you you posted images when you got it back and before doing any MFA and they looked good as well. Good to see you persisted in getting it resolved.

ldn323 wrote in post #17620165
If you are talking about (lack of) sharpness at low shutter speed, I'd say that is mainly a function of the lens, not the body.

and camera shake from using a slower shutter speed. I wonder if the lens' aren't IS?

Crystal,
You have some great shots. I really liked the first two, and the last. The last one is so dramatic with the church and lightning. (one quick comment, rotate to make the steeple true vertical.) . Great shot!

Guy

ScPhotoMom wrote in post #17434936
At 5pm the service rep called and said they would get the final of three needed signatures tomorrow and my new sealed in box camera would be shipped next day to me. He said pending weather, I'll have it wednesday, Thursday at the latest.

I am delighted you got it resolved.
But its stories just like these that make me take a very hard line with these big companies, who use call centre people to fend off the public.

Its simple, I demand a full refund at the first sign of a fault, or a brand new sealed in box replacement - with a radically later serial number ( so its not from the same batch). If they refuse I simply ask for the name of the company secratary and the registered office address to send the writ to.

I also explain that I have researched their service repair rates and will be asking for damages amounting to all the hours I wasted checking the item x their labour rate, and all shipping and legal costs (at £270 plus vat per hour with an estimate of 16 hours, for my solicitor to prepare my case and appear on my behalf) . In addition I state I will also be asking for lost hours at work compensation to appear at court based on my £400 per day consultancy rate.
I Also say I will be reporting the issue on facebook win or lose!

In addition I would be asking for compensation for the stress incurred (incidentally in the UK they can hammer big companies for thousands £! ).

Only once did a company actually let it go as far as recieving the writ - (that I prepared myself for under £20!)
He admitted it would cost them the best part of £10,000 to contest this. And caved immediately! And offerred to pay an hours legal fees and also threw in a 4 year support package!

There is just no need to put up with this crap - well not in the UK!

Sadly most buyers are just plain wet! And put up with it. Hence the big multinationals keep on abusing us. If everyone took my stance Canon would up their QA process.

So Congratulations for being brave enough to continue fighting; and once again I am so pleased for you.

Thanks to all of you for sticking with me and giving me tips to try and help. Im just so glad to finally have a working camera. Now if I could just learn how to use the video part lol.

ScPhotoMom wrote in post #17626443
Thanks to all of you for sticking with me and giving me tips to try and help. Im just so glad to finally have a working camera. Now if I could just learn how to use the video part lol.

It has video??? I have never turned it on with any camera I owned that has it. I'm looking for something new. Maybe I'll have to try it out.

That it does, but when I try to run it, I struggle with focus. And I can hear this sort of grinding sound in all my videos from when my lens is shifting focus. I keep waiting on one of those "Canon 7d II for Dummies" books to come out and help me with the things I don't get

ScPhotoMom wrote in post #17626455
That it does, but when I try to run it, I struggle with focus. And I can hear this sort of grinding sound in all my videos from when my lens is shifting focus. I keep waiting on one of those "Canon 7d II for Dummies" books to come out and help me with the things I don't get

Are you using an STM lens or one of your regular lenses?
AFAIK One of the design characteristics of the STM lenses is the quiet focus motor so you don't hear the noises you hear now when recording video.

Rod

yes, that was the biggest selling point of the STM focus motor. I note that the OP doesn't have any STM lenses in her sig so anytime the camera drives focus with one of those lenses she will get feedback from the lens motor to the in-body microphone

Right the lenses in my sig are my only ones. You may have to enlighten me on the type of lens I need for video.