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FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
Thread started 19 Jan 2015 (Monday) 18:20
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Lightroom 5 CC launch issue

 
jonneymendoza
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Jan 19, 2015 18:20 |  #1

Hi i recently built a new hex core Haswell-E stsyem and of course re installed windows 8.

After installing Adobe Creative Cloud and installing both PS and LR, nither of the apps launch when i click on the shortcut for the respected apps.

No error dialogs or anyhing appears at all.

I even tried to re install the whole creative cloud app and re downloading and installing PS and LR again through there and no joy.

I then tried to manually download a copy of LR on its own from adobe and that installed and launched fine!

However, i cant get it to connect and use my Creative Cloud sub as the LR i downloaded manually from Adobe only allows you to enter a CD key or do a trial?

Is there anyway to get LR and PS working on Creative cloud? i am paying for a sub for the photography edition that was launched a while ago and now unable to use it!


Canon 5dmkIII | Canon 85L 1.2 | Sigma 35mm ART 1.4|Canon 16-35mm L 2.8 |Canon 24-70mm L f2.8 | Canon 70-200mm F2.8L MK2 | Canon 430EX MK2 Flickr (external link)

  
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OregonRebel
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Location: Currently in Germany.
     
Jan 25, 2015 03:10 |  #2

I advise uninstalling everything and starting with the link that Adobe sent you for installation. I think that's what I did to get it to work. Note that I am using a Mac and the digital download version from Amazon.


Brian N
7D, Rebel XT, G16, EF-S 10-22, EF-S 15-85 USM IS, Sigma 30 f/1.4, EF-S 60 macro, 85 f/1.8, EF 70-200 f/4L IS , Canon 1.4 TC, 430 EX, 270 EX
Bogen/Manfrotto 3001BPro/484RC2
Some pix at www.flickr.com/photos/​briann/ (external link)

  
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DGStinner
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Jan 25, 2015 06:30 |  #3

I started with the Lightroom trial and had no issues signing into my Adobe ID when I signed up for the Photography package. Technically there is no Lightroom CC. It's the same Lightroom. The only difference is the license is either a CC license or standalone.
Have you tried contacting Adobe? What happens if you right-click on the shortcut and open that way? Have you tried opening as an Administrator (from right-click menu)?




  
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Lightroom 5 CC launch issue
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