GaryWiant Goldmember 1,047 posts Likes: 64 Joined Sep 2009 Location: Shpenville, Pa More info | Feb 01, 2015 13:06 | #1 I think my 32Gb Lexar Professional 800x card went bad. I used it yesterday while I was using my lens align but today I pulled it out to use it and I get an error the it's not able to be formatted. Is there anything I can do to try to get it back, or does anyone know what the warranty period is? I purchased a 2 pack last summer in either may or June Gary Wiant
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dan.k78 Senior Member  426 posts Likes: 14 Joined Mar 2009 Location: Cheektowaga, New York More info | Feb 01, 2015 13:19 | #2 I believe the Professional line has a limited lifetime warranty. Gear: 5DIII; 6D; Canon 16-35 f/4L; Canon 24-70II f/2.8L, Tamron 70-200mm f/2.8 VC; Sigma 35mm f/1.4A; Sigma 105mm f/2.8 Macro; Phottix Mitros+;580exii; Metz AF 50-1
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GaryWiant THREAD STARTER Goldmember 1,047 posts Likes: 64 Joined Sep 2009 Location: Shpenville, Pa More info | Nice, thanks now I just need to find the recept. As far as I know I'm only having issues with 1 of the cards should I send both back in? Gary Wiant
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tim Light Bringer  51,010 posts Likes: 375 Joined Nov 2004 Location: Wellington, New Zealand More info | Feb 01, 2015 13:24 | #4 Tried formatting it in a PC? Tried testing software Professional wedding photographer, solution architect and general technical guy with multiple Amazon Web Services certifications.
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GaryWiant THREAD STARTER Goldmember 1,047 posts Likes: 64 Joined Sep 2009 Location: Shpenville, Pa More info | I tried to format it on my PC, 1D3 & 1D4 with no luck I don't have any testing software Gary Wiant
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tim Light Bringer 51,010 posts Likes: 375 Joined Nov 2004 Location: Wellington, New Zealand More info | Feb 01, 2015 15:01 | #6 I linked to testing software, but if you can't format it it's kaput, have it replaced. Professional wedding photographer, solution architect and general technical guy with multiple Amazon Web Services certifications.
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GaryWiant THREAD STARTER Goldmember 1,047 posts Likes: 64 Joined Sep 2009 Location: Shpenville, Pa More info | Feb 01, 2015 15:31 | #7 Yeah that's what I was thinking. I'm not sure how to test it when it can't be read Gary Wiant
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tim Light Bringer 51,010 posts Likes: 375 Joined Nov 2004 Location: Wellington, New Zealand More info | Feb 01, 2015 16:51 | #8 You can't. Professional wedding photographer, solution architect and general technical guy with multiple Amazon Web Services certifications.
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Feb 07, 2015 22:59 | #9 dan.k78 wrote in post #17410321  I believe the Professional line has a limited lifetime warranty. I had issues with a pair of 16GB 400x SD cards a month or so ago. Made contact with them; sent them in; and in about 2 weeks I got them back and they've been working perfectly since. What is Lexar's "professional line"? Can you please explain this? I was under the impression that if any Lexar card went bad, that the company would not only replace the card but recover the data from the damaged card.
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dan.k78 Senior Member 426 posts Likes: 14 Joined Mar 2009 Location: Cheektowaga, New York More info | I'm not sure how the entire range of Lexar cards are in terms of a warranty, only that the cards I bought say "professional" on them so I looked up information based on that and it said that it was a limited lifetime warranty. Gear: 5DIII; 6D; Canon 16-35 f/4L; Canon 24-70II f/2.8L, Tamron 70-200mm f/2.8 VC; Sigma 35mm f/1.4A; Sigma 105mm f/2.8 Macro; Phottix Mitros+;580exii; Metz AF 50-1
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GaryWiant THREAD STARTER Goldmember 1,047 posts Likes: 64 Joined Sep 2009 Location: Shpenville, Pa More info | Feb 08, 2015 07:35 | #11 I contacted Lexar and was told my reader could have caused the issue if it wasn't UDMA 7 compliant / compatable I had a Konoos UK28 ( I think it was a 28 )that I bought from eBay and I couldn't find any information on if it is UDMA 7 or not so I ordered one that I know is compliant. The tech from Lexar told me my first step was to make sure the reader would work but then if that wasn't the issue they would have no problem replacing the card since it was a Professional Gary Wiant
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Jon Cream of the Crop  69,628 posts Likes: 227 Joined Jun 2004 Location: Bethesda, MD USA More info | Feb 08, 2015 13:20 | #12 Sounds like Lexar decided that they don't care about backward compatibility. A UDMA 7 CF card should work in a non-UDMA reader, just not at top speed. Jon
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GaryWiant THREAD STARTER Goldmember 1,047 posts Likes: 64 Joined Sep 2009 Location: Shpenville, Pa More info | Feb 08, 2015 13:47 | #13 I have no idea about backwards compatibility, but i was told that continued use on a non UDMA 7 reader could eventually caused corruption of the card. Gary Wiant
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overclock Goldmember 1,191 posts Joined Jan 2005 Location: Fort Worth, TX More info | Feb 18, 2015 08:16 | #14 Gary Wiant wrote in post #17421437 I contacted Lexar and was told my reader could have caused the issue if it wasn't UDMA 7 compliant / compatable I had a Konoos UK28 ( I think it was a 28 )that I bought from eBay and I couldn't find any information on if it is UDMA 7 or not so I ordered one that I know is compliant. The tech from Lexar told me my first step was to make sure the reader would work but then if that wasn't the issue they would have no problem replacing the card since it was a Professional This. I bought a Lexar UDMA 7 USB 3.0 reader. It is super fast. But only use UDMA 7 readers with Lexar cards. Might as well use a Lexar UDMA 7 reader.
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DiMAn0684 Goldmember  1,933 posts Likes: 13 Joined Dec 2009 Location: Boston, MA More info | Feb 18, 2015 10:14 | #15 Had an issue with my 32GB 400x Lexar Professional last week while I was on vacation; was also purchased as a part of 2-pack ~3.5 yrs ago Canon 5D MkII | Canon 16-35mm f/4 | Canon 50mm f/1.8 STM | Canon 24-105mm f/4 | Tamron 70-300mm VC | Canon 430EX II | Benro A2682TB1
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