More than 5 months to repair an MP-E65?

MORE THAN 5 MONTHS TO REPAIR AN MPE65!!! Canon Camera (Malaysia)

Sent in: Feb 25, 2015
Quotation: Mar 10, 2015
Ready for collection: Aug 13, 2015

The only comfort was that it didn't cost a bomb. Quoted: RM376. Actual: RM398.55 (GST).

Old lens, warranty expired long ago.

Error 01 when the magnification was at slightly more than 1:1. At 1:1, it's okay. Slightly higher than 1:1 all the way until about 2:1, err 01. Beyond 2:1 to 5:1, no problem.

IMAGE LINK: https://flic.kr/p/xH7q​yN

How much did the lens cost?

US$1000 on Amazon

http://www.amazon.com …0&linkId=VIA46W​ZCL6NVJD6I

What was the reason offered?

i assume they were waiting on a part...yeah it sucks...but what do you expect anyone else to do about it....it's not a commonly sold lens anywhere...what's the typical turnaround time for a repair in malaysia anyways?

DreDaze wrote in post #17713045
i assume they were waiting on a part...yeah it sucks...but what do you expect anyone else to do about it....it's not a commonly sold lens anywhere...what's the typical turnaround time for a repair in malaysia anyways?

In the Philippines (which is near Malaysia) it took 4 months for my 100-400 L around 3 years ago

Tamron Malaysia has excellent turn-around time. You'd normally get your quotation the next day, and get your lens back within a week, mostly within 3 or 4 days.