Stupid question...how do I export files at FULL size from LR CC?

Ok, I've been doing this for a number of years but haven't had any of my clients try and print big photos from my work (I do mostly real estate photography). Been exporting as JPEG with 100% quality and 300ppi for resolution. Sold some photos I took of some local stuff and the customer sent them off to have them printed big. They were told resolution isn't high enough. They weren't going TOO big (poster-sized) and photos were taken with Canon 6D shot RAW at highest resolution. So should be good enough.

I feel like maybe there's something going on exporting from LR I'm not understanding so I Googled how to export at full resolution. Yikes! Can't find anything which really explains how to do that. Plenty of pages/videos showing how to export and some actually discuss the settings in the export window but nobody discusses how to export at full resolution that I can find.

So I feel like it's a stupid question but, how the hell do you export at full resolution?

Using LR CC with latest version and on an iMac with latest version of MacOS.

Thanks.

Check your export settings. Make sure you're not limiting to specific file size or dimension.

DGStinner wrote in post #17836531
Check your export settings. Make sure you're not limiting to specific file size or dimension.

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forum: RAW, Post Processing & Printing

I'm definitely not limiting the size or anything crazy like that.

This is why I'm thinking this is a stupid question because, well, it seems fairly logical on how I should do it. But, I'm missing something I guess...

GadgetRick wrote in post #17836513
Ok, I've been doing this for a number of years but haven't had any of my clients try and print big photos from my work (I do mostly real estate photography). Been exporting as JPEG with 100% quality and 300ppi for resolution. Sold some photos I took of some local stuff and the customer sent them off to have them printed big. They were told resolution isn't high enough. They weren't going TOO big (poster-sized) and photos were taken with Canon 6D shot RAW at highest resolution. So should be good enough.

I feel like maybe there's something going on exporting from LR I'm not understanding so I Googled how to export at full resolution. Yikes! Can't find anything which really explains how to do that. Plenty of pages/videos showing how to export and some actually discuss the settings in the export window but nobody discusses how to export at full resolution that I can find.

So I feel like it's a stupid question but, how the hell do you export at full resolution?

Using LR CC with latest version and on an iMac with latest version of MacOS.

Thanks.

Don't apply any file sizes in the export window.

GadgetRick wrote in post #17836513
Ok, I've been doing this for a number of years but haven't had any of my clients try and print big photos from my work (I do mostly real estate photography). Been exporting as JPEG with 100% quality and 300ppi for resolution. Sold some photos I took of some local stuff and the customer sent them off to have them printed big. They were told resolution isn't high enough. They weren't going TOO big (poster-sized) and photos were taken with Canon 6D shot RAW at highest resolution. So should be good enough.

I feel like maybe there's something going on exporting from LR I'm not understanding so I Googled how to export at full resolution. Yikes! Can't find anything which really explains how to do that. Plenty of pages/videos showing how to export and some actually discuss the settings in the export window but nobody discusses how to export at full resolution that I can find.

So I feel like it's a stupid question but, how the hell do you export at full resolution?

Using LR CC with latest version and on an iMac with latest version of MacOS.

Thanks.

PPI is (usually) meaningless. Export a pic with PPI = 1 and then PPI = 1000 and there will be no difference in the resolution of the files.

(PPI is sometimes used during printing and used by Acrobat to decide the putative size of pages if the pics are pulled into Acrobat, but is usually useless.)

Just make sure you disable Image Sizing during export.

I'm not applying any file sizes other than the ppi. It is set to whatever I exported at previously. Other than that, I have nothing else selected in the File Size area and don't change anything.

GadgetRick wrote in post #17836553
I'm not applying any file sizes other than the ppi. It is set to whatever I exported at previously. Other than that, I have nothing else selected in the File Size area and don't change anything.

What are the pixel dimensions of the exported pics?

3992 x 2242

300ppi

GadgetRick wrote in post #17836577
3992 x 2242

300ppi

Ppi is irrelevant.

Since the 6D native resolution is 5472 x 3648, then you did somehow reduce the resolution during export. Not sure what you meant by 'whatever I exported at previously', but that would be a good place to start looking.

GadgetRick wrote in post #17836577
3992 x 2242

300ppi

That will make a 20x30 print at just under 150 dpi, which is a fair resolution for a large print. I'd be surprised that a printer would freak out when asked to print something large at 150 dpi.

If you need 300dpi for a 36"x24" poster, the file dimensions need to be 10800 x 7200 pixels.

But, as you print larger, usually you don't need 300 dpi.

rdalrt wrote in post #17836623
If you need 300dpi for a 36"x24" poster, the file dimensions need to be 10800 x 7200 pixels.

But, as you print larger, usually you don't need 300 dpi.

It's a shame that Canon doesn't make a single camera capable of making 24x36 prints.

rdalrt wrote in post #17836623
If you need 300dpi for a 36"x24" poster, the file dimensions need to be 10800 x 7200 pixels.

But, as you print larger, usually you don't need 300 dpi.

Right, but it seems the OP wants to control resolution by the ppi. Understandable, it is misleading, but it doesn't work that way.

If he outputs at full 6D resolution, that should give great print quality (in the 200s dpi) for 20 or 24" prints.

If there was cropping, that might change the picture, so to speak.

I think the first thing to do to find out who the printers actually are. Then you can go to their website if they have one and see just what their requirements are. Something could easily be lost in communications between the printer, the customer, and yourself. Best to go straight to the source.

On1's PERFECT RESIZE 9.5 is a great resizer if you need more resolution.