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Thread started 18 Jan 2016 (Monday) 12:57
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Errors opening psd files

 
ethan ­ haynes
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Jan 18, 2016 12:57 |  #1

Hey guys,

I had a problem in that some photoshop files got deleted permanently, then needed recovery, so i used a data recovery program to get them back, and most won’t open up.. a few will, and others you can see the preview, but most just say that there is some misc error and can’t open the file.
I’m assuming that after recovery, the file is not 100%, but is there a utility that will or has the potential to recover some of the image or even the layers?
I tried the one advanced photoshop recovery program 1.0 but it couldn’t do anything.
I have some of the files to test, but try are big 100MB+
Any advice?




  
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tim
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Jan 18, 2016 13:38 |  #2

File will be corrupt. Restore from backups.


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sapearl
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Post edited over 7 years ago by sapearl.
     
Jan 18, 2016 13:42 as a reply to  @ tim's post |  #3

Likely the file space was partially overwritten which is then resulting in the "errors." Overwritten data is gone data. Do you have any backup sources like old cards, hard drives, DVDs or online services?


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gjl711
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Jan 18, 2016 13:59 |  #4

One thing to try before restoring from backup, are you sure all of the file extensions are .psd? I was sent some .jpeg files a while back and PS was unable to open them until I noticed that the file extension was missing. Renaming to file.jpeg allowed them to work again.


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LawrenceBell
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Jan 27, 2016 14:00 |  #5

Unless things have changed from the days I did some file recoveries (after deleting), "undeleting" files with software should be foolproof as the software should verify every segment/cluster is still intact before it recovers the file. I could go into a description of how a file is layed out on a hard drive but I won't bore you to death (smile). So, what I'm saying is it appears you may have used something that didn't do a good job of verifying each file to be "undeleted" was completely intact and chained. In short, it's also a way of saying things look bad.
Also I think the easiest and simplest way will be to hire a third-party program to restore these files. I like Photoshop Recovery Toolbox which I personally use. They have a trial version. So you can check the files and see will it do anything to restore it. http://www.oemailrecov​ery.com/photoshop_reco​very.html (external link)
Now, IF there are other recovery programs that some other experts are aware of that can salvage portions of Photoshop files, I'll gladly let them step in here while I take notes (smile).




  
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LawrenceBell
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Jan 27, 2016 14:13 |  #6

Here is more about recovering Adobe Photoshop documents. Maybe it help you.
https://forums.adobe.c​om/message/6412766#641​2766 (external link)




  
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ethan ­ haynes
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Jan 31, 2016 09:16 |  #7

Thank you guys for your feedback and help. Sorry, that long time did not respond. This is because the issue was solved and I forgot to tell.) Thank you!




  
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gjl711
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Jan 31, 2016 09:46 |  #8

ethan haynes wrote in post #17880157 (external link)
Thank you guys for your feedback and help. Sorry, that long time did not respond. This is because the issue was solved and I forgot to tell.) Thank you!

What was the solution?


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eddieb1
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Jan 31, 2016 09:51 |  #9

ethan haynes wrote in post #17880157 (external link)
Thank you guys for your feedback and help. Sorry, that long time did not respond. This is because the issue was solved and I forgot to tell.) Thank you!

How was it resolved?




  
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sapearl
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Jan 31, 2016 19:52 |  #10

ethan haynes wrote in post #17880157 (external link)
Thank you guys for your feedback and help. Sorry, that long time did not respond. This is because the issue was solved and I forgot to tell.) Thank you!

Very happy to hear it was solved - so how exactly did you resolve the situation?


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Errors opening psd files
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