Just to check (redundancy) before you make the call and send it back. This is the menu area where you get to turn on the Grid in viewfinder. You got all this enabled and still no grid in VF?
Just double checking.

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This is the same menu scheme as the 7D2. The 70D just had a single menu item to turn the VF grid on/off. The 7D2 has a top level item to turn VF info on/off, but then the sub menu items determine which VF items should be displayed. You can control the level, grid, and each of the little icons along the bottom of the VF (not the information bar below the VF; that's not changeable).





















