My son's SX50HS stopped working with a lens error, as I suspect he got some dust between the retracting lens barrel and the casing while we were hiking in Rainier last month. So, I sent the camera in to Canon for repair. The repair cost $70 and a package arrived today in the mail. Imagine my surprise when I opened it and found a letter indicating that since they were not repairing SX50s, they were sending me a refurbished camera instead. And it was the newer model, the SX60HS, and like all refurbished cameras, immaculate!
I've always been impressed with Canon service and this time was no exception!

