Photo Download - 1D Mk IV

I bought a Mark IV used a while back. I have or had several Canon cameras in past. All had the ability to download photos straight to a computer with the included cable. If i do a shoot I usually use a card reader but on occasion I may grab a shot or two around the house.

I'd rather just hook up and download these one off shots without pulling the card. I have read, re-read and re-read the manual again and see nothing on it.

Is it possible?

Thanks

I have a 1D4. Plug the USB cable between the camera and your pc. Use EOS Utility to download the photos. It's very easy to use.

You'll need to have EOS Utility installed on your pc. If you don't have it, here's a link...

https://www.usa.canon.​com …QH8HIC0L88RB0AM​D0F1Q42K25

Here you can find the instruction manual for Utiltiy (and other things)...

https://www.usa.canon.​com …QH8HIC0L88RB0AM​D0F1Q42K25

Thanks for the reply. I have the latest version of EOS Utility. I erred in not stating I always download into Lightroom. LR recognizes the camera as being the source for download. Yet, it always says there are no photos to download. It finds photos for any other camera I hook up. And it finds them if I use the card reader. Only the Mk IV has this issue.

I will try the EOS Utility to see if it finds the photos when the card is in the camera.

Thanks

mak65 wrote in post #18170481
Thanks for the reply. I have the latest version of EOS Utility. I erred in not stating I always download into Lightroom. LR recognizes the camera as being the source for download. Yet, it always says there are no photos to download. It finds photos for any other camera I hook up. And it finds them if I use the card reader. Only the Mk IV has this issue.

I will try the EOS Utility to see if it finds the photos when the card is in the camera.

Thanks

Only YOUR 1DIV has this issue. I use LR5.7 and it downloads all photos from both/either cards directly from camera to LR library of my choice.

EDIT:
This is not entirely true. Please see post #9.

Thanks Tom. That was the reason for my asking - is it a 'me' problem or a common Mk IV issue. As I said, I have never had the issue on my other Canon cameras.

Can you download into some thing besides LR? For example DPP or some other image software?

I plugged in the camera yesterday and opened EOS Utilities. While I didn't actually attempt the download the software opened up thumbnails of all photos on my card. I then attempted it with LR and, again, it recognized the camera as the source but it did not find any photos.

Leaving LR open, I disconnected the camera, removed the card and put it into the card reader. LR found all the photos. I know it can't be LR as it recognizes the cards when I hook up other cameras - 7DMkII, 70D, etc.

As Tom stated it must be MY camera.

One thing I haven't tried is to record to the SD card slot and see if LR would find the photos on that card.

If one package can connect to the USB hub in the camera and see the photos and another cannot, I don't see how it is the camera. At the very least, it isn't JUST the camera. There has to be a setting, whether a PTP setting, or default setting set when a source is attached and how to handle it, that is at play here.

A card reader is configured to ONLY be a card reader. A camera, when connected, can be in different roles and isn't by default a card reader. The 1D4 might have different firmware or settings assigned than the other cameras that perhaps is causing this, or perhaps a driver issue.

Have all the steps in this support page been reviewed?
https://helpx.adobe.co​m …ed-capture-lightroom.html

Let me add to the confusion. I usually shoot my 1DIV in JPG, just in case I need the buffer depth. I mostly use it for athletics/sports. I almost always take the card out and use my PC's card-reader (CF & SD both built-in). I assume my answer above was based solely on JPG files.

After reading TS's post above, I went menu diving for something like the 5Dc's PTP setting, which messes up downloads. I didn't find it.

What I did discover is really weird. Let me state that I did use two different USB cables and got the same result with both. PC1 is a Windows 7 Dell desktop. PC2 is a Windows 8 HP laptop. Both computers are running LR 5.7.

PC1:
1DIV raw files on either card are not visible in LR Import dialog when using USB cable. If I take out the card and plug in into my PC's slot (have CF & SD), ALL files are visible and importable.

6D raw files show are visible/importable in LR Import dialog using USB cable or built-in card reader.

PC2:
Raw files form both the 1DIV and 6D are visible and importable in LR when using a USB connection to the camera. My laptop does not have a CF card reader, but apparently does not need it. The USB connection works fine with either camera.

PC1 & PC2:
All JPG files are visible/importable using a USB connection.

Just for fun, I shot my G15 raw. JPG and cr2 files are visible/importable in LR when using a USB cable, on either PC.

Conclusion:
I apologize for the confusion from my first post in this thread. The 1DIV does seem to have a disagreement with Windows 7, with raw files.

Perhaps try running this on the windows 7 box to see if you get different behavior attaching the camera via USB? I thought it had more to do with previewing the JPG thumbnail in the raw vs exposing the files to 3rd party interrogators, but who knows.

https://www.microsoft.​com …oad/details.asp​x?id=26829

TeamSpeed wrote in post #18172828
Perhaps try running this on the windows 7 box to see if you get different behavior attaching the camera via USB? I thought it had more to do with previewing the JPG thumbnail in the raw vs exposing the files to 3rd party interrogators, but who knows.

https://www.microsoft.​com …oad/details.asp​x?id=26829

Thanks. I downloaded, installed, and rebooted. Same as before. Using a USB cable, LR5.7 cannot see .cr2 files (on either card) on the 1DIV. If I put the cards directly in the PC's reader, all works as expected.

Have you tried to format the cards using the PC instead of the camera? I wonder if the source of the formatting causes issues in some bodies and some OSes. Also, if you go to your control panel while the camera is hooked up, do you see any "device" that would be the 1D4? If so, are there options on that device that could control whether the PC is to control it, or is simply supposed to manage file transfers?

There are multiple moving parts in diagnosing why 2 devices don't play together as expected:
- Type of computer platform (Mac vs Win)
- OS version and thus drivers
- Device management (at least with windows)
- Version of LR, ACR, etc
- Camera Model and firmware version
- Cable type (USB 2 vs 3, etc)

TeamSpeed wrote in post #18172868
Have you tried to format the cards using the PC instead of the camera? I wonder if the source of the formatting causes issues in some bodies and some OSes. Also, if you go to your control panel while the camera is hooked up, do you see any "device" that would be the 1D4? If so, are there options on that device that could control whether the PC is to control it, or is simply supposed to manage file transfers?

There are multiple moving parts in diagnosing why 2 devices don't play together as expected:
- Type of computer platform (Mac vs Win)
- OS version and thus drivers
- Device management (at least with windows)
- Version of LR, ACR, etc
- Camera Model and firmware version
- Cable type (USB 2 vs 3, etc)

I always format card in-camera to clear images. I just went to the 1DIV device in Win7. There are no properties that are user-adjustable. The .cr2 files are not visible in WinExplorer. That makes me think it is a driver problem.

Plug the same setup into Win8, and I can see the .cr2 files in WinExp.

OS versions, and therefore drivers are different.
Device manager has nothing to offer in Win7.
LR is the same on both PCs.
Firmware is current on both cameras.
Tried both USB cables. Same results on each computer.

Been pretty busy at work so no time to test further. Sounds like Tom may have discovered my issue with his camera. I only shoot in RAW. I am going to switch to the SD card and see if photos I record to it are acknowledged in LR.

All my other cameras' photos are identified by LR. I will have to check if there is some setting I am not aware of at the moment that prevents LR from seeing the Mk IV photos.

I will report back anything I find.

I have a 1DIV and use a Mac.

I can always see the photos in Lightroom when I connect the camera to my computer but I can't see them via the OS.

I can start to import them via Lightroom but it almost never downloads them all. It stops after a while and then shows an error message saying it lost either the source or the destination disk.

I never have a problem importing photos from my 1DIV via a card reader.