Blue Screen of Death

While using LRCC latest updates I am getting constant BSOD's I can only edit a couple pictures after launching LR before everything crashes and restarts.

Windos 10 Home
Lenovo Laptop i7-4510U, 16GB Ram .... not sure what other info would be needed to help get to the bottom of this.

BSOD's read the following (several different readouts)
Stop Code: PAGE_FAULT_IN_NONPAGED​_AREA
Stop Code: KERNEL_SECURITY_CHECK_​FAILURE
Stop Code: IRQL_NOT_LESS_OR_EQUAL
Stop Code: QUOTA_UNDERFLOW
Stop Code: POOL_CORRUPTION_IN_FIL​E_AREA
theres more every time it feels like its a different stop code.

I have also just rolled back LRCC to update 6 vs the 8 or 8.1 that is currently the newest update. I did not have any problems while editing weddings over the summer so thinking it might be more of a LR issue.

Software usually doesn't cause a BSOD but rather a crash of the software causing the issue. It is far more likely that it's a driver or some sort of hardware related issue. I'd start with the steps outlined at https://support.micros​oft.com/en-us/kb/2641432 and run a disk check. The outlined steps are for Windows 7 but should be very similar for Win 10.

What is the stop code?
It will be the number that starts with 0X000####?

I know it's not supposed to be able to happen any more, what with modern memory management systems etc, but it makes me think of a rogue pointer hitting memory addresses it shouldn't have access to. They could be very good at giving you a different point of failure every time you run the thing, or even no failure on some runs. I found I was quite good at creating them back when I was learning C programming on DOS 5/6 and Win 3.1. How's using the rolled back version of LR? Have the issues gone away, or are you still getting the BSODs? It's probably worth running the memory tests, and maybe also checking the HDDs too anyway even if the rollback seems to have solved the issue.

Alan

Blue Screen View

Who Crashed

John from PA wrote in post #18226340
Software usually doesn't cause a BSOD but rather a crash of the software causing the issue. It is far more likely that it's a driver or some sort of hardware related issue. I'd start with the steps outlined at https://support.micros​oft.com/en-us/kb/2641432 and run a disk check. The outlined steps are for Windows 7 but should be very similar for Win 10.

Thank you that is a step I have not taken yet, I will do so this evening.

Jethr0 wrote in post #18226344
What is the stop code?
It will be the number that starts with 0X000####?

The blue screens do not have a number on them, I think I remember those from windoes 7 but not on 10

BigAl007 wrote in post #18226451
I know it's not supposed to be able to happen any more, what with modern memory management systems etc, but it makes me think of a rogue pointer hitting memory addresses it shouldn't have access to. They could be very good at giving you a different point of failure every time you run the thing, or even no failure on some runs. I found I was quite good at creating them back when I was learning C programming on DOS 5/6 and Win 3.1. How's using the rolled back version of LR? Have the issues gone away, or are you still getting the BSODs? It's probably worth running the memory tests, and maybe also checking the HDDs too anyway even if the rollback seems to have solved the issue.

Alan

As of this morning LR was still humming away, I have not had a chance to start any major editing since I rolled it back, I will be doing so after work today.

On another note I did spend the better part of an evening last week updating every driver I could so everything on that end should be up to date.

Oh, didn't know that. Last PC I had in the house was win7.
The stop number should at least be in the system event log.

Littlejon Dsgn wrote in post #18226496
On another note I did spend the better part of an evening last week updating every driver I could so everything on that end should be up to date.

These updates were *prior* to your BSODs?
If that's true, and BSODs continue, I'd suspect graphics card drivers, and look for a rollback there.

These updates where as I was trying to fix my ongoing BSOD's, however it did not fix the problem.

I suggest back up of files the format and rebuild. You can troubleshoot forever.

Jethr0 wrote in post #18227041
I suggest back up of files the format and rebuild. You can troubleshoot forever.

Its getting to that point, my files are all now on external drives, I thought maybe the internal drive was just to full. If this rollback of LR updates does not work I will be reformatting the computer. Not entirely sure how to do that at this point, last time I did that was back when you were given CD's with the computer for doing just that.

Download and burn win 10 ISO from here: https://www.microsoft.​com …are-download/windows10ISO
Download all Lenovo drivers for win 10 to removable media

Do a fresh install.

Another option is a factory reload. Lenovo might have an OS preload partition you can add access to get it back to 'take it out of the box' state.